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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 4,488 reviews
  • Rated 5 out of 5 stars

    Great pair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The Wors....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is TERRIBLE - The earbuds do not operate consistently, with one often shutting off for no reason. DO NOT buy this flawed product - you will NOT BE happy.....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Power beatspro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product I would recommend this item to anyone

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Go with AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not impressed with the connection issues I have had with my Beats. I will be using AirPods going forward.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convient to carry around and put on. Good for working out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My fav

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to glitch at times … I was so in love with this model I bought 3 pair do maybe it’s just this pair with the issue of others not hearing me at times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. They are really good to use when running.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t ever buy refurbish... I only use it once in a blue Moon and they’re not working no more

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a p.s am sorry I buy this. I hope never buy this again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buying anythig like this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item on February 9 this year, vome march 17, the right side earbud stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stupid rule on refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not being able to buy a protection plan because of being refurbished doesnt make sence. If something breaksrepairs +cost if buds at 149.00 would exceed price of a new pair. Stupid rule.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love these earphones!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would definitely recommend these to everyone!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not happy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having having problems with charger, sometimes the right earphone does not charge, does not sit right in the cradle ?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Workout buds in the business and the H1 chip works wonders

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rreturned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item, sound quality was poor. I have Beats on ear headphones that are excellent. I purchased the Amazon ear buds for less then half the price and they work great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Not Working Refurbished Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible refurbished product by their geek squad. They are such a horrible people working for Best Buy. Please do NOT buy their refurbished product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working.I never buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as renewed and controlled. But one side of the product is not working. I have to go to the store. To change the product. due to the irresponsibility of best buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good as new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as new, everything in the package, work great with samsung s10+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out and I love the color!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are supper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received them and they work amazing without problem

    I would recommend this to a friend