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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 4,480 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great deal!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was awesome, at over 50% off… After reading some reviews before hand, I was worried what I might get. They do work and sound great but I was a little disappointed to see what looked like earwax already inside the rubber earplugs! A little disgusting. Debating on bringing them back into the store at this point.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Best workout headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are probably the best workout headphones to date. Not only that the battery life and Bluetooth range are second to none. The sound is better than the regular AirPods but I understand it won’t be for everyone. The only downside is the earpieces themselves, after two hours they can start to hurt.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Power Beats do not disappoint

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried the Apple ear pods and the Apple ear pod pros and neither compares the quality and functionality of the Power Beats. I have no use for noise cancelation because I live in the city. But I like that I can control the volume on the device and that the music will stop if I take one out of my ear. If you are new to the device it may take some getting used to the over-the-ear attachment, but it's well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife as a birthday gift. My wife loves them and is very happy. She needed multi-use, Bluetooth, wireless earphones for work, exercising, traveling, and everyday phone calls. This product has met all her needs as they are comfortable, sweat-resistant, of great sound quality, and made by Apple/Beats. In turn, she enjoys the perks of an Apple product (e.g. AirPods), but with better specs, battery life, and overall use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Love em

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound so good. Easy to adjust to your ears. The battery lasts a good amount of time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Quickly loses power, connection + user confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite my expansive patience, days of tedious troubleshooting and Apple-fandom, I must say, this product SUCKS! The earbuds sound fine, when they connect with my iPhone… and that’s the issue… Though the earbuds connect, said connection is very awkward, inefficient and unreliable. First, the Bluetooth connection is awkwardly initiated with the earbuds in the case. Once connected, the earbuds are controlled/adjusted in some instances via a weird/awful, proprietary app… and in other instances, the earbuds act/respond like any other Bluetooth headphones… consistently inconsistent and VERY confusing. Finally, and most importantly, these earbuds would regularly (often within minutes of pairing with my iPhone) disconnect, randomly + rapidly deplete their “full” charge, for no apparent reason, over the past six-weeks, I’ve only been able to experience a consistent connection, without issues, interruptions or low-power-warnings, for <15-mins. Perhaps I received a bad pair…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because when I’d get sweaty my AirPods would fall out my ears. These stay in and I don’t have to worry about them falling. The sound of quality is great as well. Happy I purchased these!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them for construction work, they stay in your ears well, only wish they had active noise canceling to cut out loud noises. Sound good and have great battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great fit and good battery life at a decent price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beyond my expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually dont buy refurb products but i needed to replace my AirPods and not lay too much. Needless to say they have been a great deal. Not only do they last for almost double my AirPods would… but the sound is just as good. Great product for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Beats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fit it was perfect, sound quality was great but the volume level was subpar. I also have the last model wireless beats and they are by far much louder, so I guess they lowered the volume for better ear safety! Go figure, if you want to save your hearing I recommend these Beats....

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Dr Dee Beats Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earphones I have purchased! I am totally impressed with battery life (7-8 hrs or more) I took them off after my shift. The range they projected away from my phone without interruption or fading out is top notch! Works perfectly with my iPhone 10. The clarity of sound is awesome. I purchased a refurbished pair which were like new. The price was good for my budget. I definitely recommend these for purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best for active use and comfort!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is equal or better to the airpods, except these never fall out of my ears and are extremely comfortable to have in for extended periods. The only complaint is the size of the case, but not enough to ding it badly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Not a good as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I do live these headphones! The battery life and portability is amazing. However haven’t had the Powerbeats 3 I am not impressed with the sound quality or volume level. I would have expected improvements on the last Powerbeats. You can now charge the case with a lightning cable which is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable to wear for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    the best I got

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always want to get one of those without knowing which brand is the best. I got this one and I don"t regret it. I get good sound, at leadt 6 hours without recharging, easy to set up. I like it and enjoy it . I don't give a 5 stars rating because I don't know the quality of all the brands out there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Better quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Longer battery time and good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great fit.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels great, great sound. fit nicely . sometimes i cant tell they are in because how light they are.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Refurbished isn’t always bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these refurbished earbuds the price was spot on cheep there so reliable great sound I use them on a daily battery life is great having no issues highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beat earbuds are great, sound quality was amazing and fir being refurbished they outstandingly good. I would recommend this product fir anyone who's looking for some really good earbuds for working out for even just chilling out with.

    I would recommend this to a friend