Customer Ratings & Reviews

These headphones are very awesome. The sound quality is awesome. I would recommend you say anybody.

Awesome. Bought refurbished beat pros and very happy with purchase.

Best headphones ever used!. Clear and crisp sound.

So far the best all around True Wireless earphones. -Sound is not the best in it category (Sennheiser, Bose). But, they are good -Any workout you do, they are staying in your ear, WAY BETTER THAN Sennheiser, Bose, B&O, Jabra -The design is sleek and easy on the eyes -easy to control your music using the buttons on the buds. The only con I had was the left earbud was draining its battery. Cover by its warranty and fixed.

Love it!! Worth it.. stays on your ear, perfect size. My wife had gotten it for me on fathers day

Good quality and a comfortable fit. No trouble keeping them on throughout the day.

Great product. I love these headsets. These are my second pair. I wouldn’t use anything else.

Great best pair i never owned. I will buy another pair in a few months for my daughter.

Great sound and quality! Best purchase this year and wouldn’t go back to air pods

Interface is pretty clunky. I'd think an ear bud knows for sound would have an equalizer. But no. No custom settings. The basic sound they put out is pretty good which is why this isn't a 1/5 star review. Also they were defective and will not update firmware. If not for silencing the alerts hourly that they needed to be updated(I tried literally 8 times.) I would have tossed these things in the trash. Best Buy is literally selling defective products on purpose. Redeeming qualities: -stays in your ear easily with lobe clips -factory tuning sounds pretty decent.

Everything u could want and a great price. Great value for a supreme product

Perfect condition, nothing about them shows that they’re refurbished.

Great, exactly what I was looking for. Love them when I used them!!!!

These do exactly what I wanted and I like the sound quality

Good buy for the price and excellent quality. This is a must buy product

Great product, would purchase again, very satisfied

I love the Beats Pro and my wife loves hers too . I think it’s best purchased in a store

These headphones are excellent and purposeful. Good bass.

The beats work great have not had any problems or issues wit them

I received my refurbished Powerbeats pro in the mail. I was disgusted to open my package and see that there was EARWAX on the earbuds of the headphones. Clearly they have not been geek squad certified. After Cleaning them off and plugging them in, I then found that they don’t even work. I am extremely disappointed in Best Buy’s services and quite frankly disgusted that I just received a random person’s earwax in the mail. DO NOT PURCHASE THESE. I am now spending so much time, trying to hear back from Best Buy on how they are going to fix this issue!! Talk about not following safety guidelines, this company just sent me another human’s bodily fluid in the mail!!!