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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 4,480 reviews
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, extended range, great battery life, low volume

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Tight Fit. Great sound. Keeps its charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tight Fit. Great sound. Keeps its charge. First time buying Refurbished. Feel like new!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best sound quality from Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own AirPods, AirPods Pro’s and now these. Off all three these have the best sound quality and bass. You have to get the right silicone ear piece For you but once you Find it from the ones supplied you’ll hear solid bass. Love these And mostly use them for the gym but when I want to hear the bass on a track or video I use these always. Haven’t talked on the phone yet or traveled with them to compare them to the Pros.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earphones, I do like them ‘cause they never fall down, I use in work so is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent bass in a small package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: After successfully connecting my phone to this wireless earphone; I have say the sound quality is first class. The bass level is the best I've experienced in a wireless earphone. Con: No volume control. Took me a few minutes to get it to connect to my android phone.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bummed Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed honestly. My wife really wanted beats headphones and we were really excited to find a decent deal on these. From when we first received them, everything was fine for the first month, but then the headphones started having problems. They would never charge when in the fully charged case or we would have issues getting both headphones to connect to her phone. I know we bought these refurbished but to still spend close to $90 and to have this happen is extremely disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfort.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones. Stay in place during workouts. Good quality sound. Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    was surprise

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was hesitant to purchase a refurbished item but i had not issue since i got the product over 2 months ago. The battery hasn't let me down yet and the sound is just what i have expected from a beats product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality. Great for running

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for running or active-movement sports and exercise. I love the ear-wrap clips as they hold the ear phones well while running. Sound quality is very good. I use them nearly daily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work exactly the way I need them. They are on my ears while I do yard work and exercise. I only wish I bought the ones that have wireless charging. They utilize the old charge cord.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! Great fit! If your thinking about getting them get them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    you won’t regret it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the beat headphones i’ve ever owned. they’re comfortable, stay in your ears, and the sound is amazing. love love love these! they’re the best for hot yoga

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best pods ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality, comfort, durability, and holding a charge, make these pods the best.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Excellent for workouts

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for workouts long battery life very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Can’t go wrong with the awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a pair of BeatsX, powerbeats3, and AirPods. All sets are still in good Working condition. However, my wife suggested buying me the Powerbeats Pro as a Christmas gift. I love that they are separate for each ear and stay in place, unlike my AirPods. Beats has done it again, a lot of power and bass in a small package.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfetc Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My perfect earphones ! I can ear everything and I love completely the sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent i have tried other audio systems these are the best sound quality Excellent they are comfortable to wear and battery life is all of 15 hours on a single charge

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great, comfortable earphones that's long-lasting!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones really do last the full 9 hours and is easily adjustable! A lot of people complain about the discomfort but that's only if you wear them for like a full day but wearing this for like 4 hrs straight and then taking a break after and then putting them back in should feel like nothing. Very light and professional-looking in a sense. I wear them to work and to the gym. Overall, a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing! love the case and especially that battery can last very long time without charging all day. Best purchase ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are best ones I have own so far.So good I wear a second set for my work cell phone. I love that since they are independent. It allows me to wear one bud in my left ear for my personal phone and the another bud on the right ear is my work phone. When I run marathons or go for bike rude, I can wear one bud at a time and they last the whole day.I bought a third set and gave it to my son.

    I would recommend this to a friend