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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 4,480 reviews
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    The best blue tooth head phones yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great sound, perfect for my workouts! Definitely would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Nice wireless earphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice wireless headphone but needs a tweak to be a perfect one. Sound is good. Fit is good. But the only big problem i face is sometimes it wont charge. We will realize once we take for the next use. They need to fix this issue. Sometimes frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, great fit!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and the perfect fit behind the ear. The battery is Great!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.good sound.more than 12 hrs.is not bothering in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Up until I had been an airpod user but these are way better. Definitely will be purchasing a pair for my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an earphone that was not going to fall off my ears, sound great and be comfortable. These are top notch. Amazing sound quality verses other earphones I’ve tried that were cheaper. These are a bit expensive but worth it if you want awesome sound quality, especially with listening to music. Also, the refurbished earphones that I received are like new with no wear whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and the battery lasts a long time. I'm just taking down a star because the item wasn't cleaned before shipping and I didn't qualify for a price adjustment a few days later when it went down in price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best workout headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfort, sound, ease of use, and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great for conference calls.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for phone calls and working out because they dont fall out. Music is better with the buds or regular beats headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Powerbeats/Best buy is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family has always bought and owned Powerbeats. The best part about it, we buy from best buys open box. They always have great deals, and never fails!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats Powerbeats Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These blew me away! I am able to remove the earphones and It automatically pauses my music playing on the iPhone. When I insert the headphone back into my ear the song picks up right where it left off. Great sound quality and the case charges the head phones. So after listening to music if the earphone does put it in the case and in several minutes it will be fully charged again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Nice sound; oversized cse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good base sound. Long battery life. Very short quick charge.However the carrying case is rather large and bulky. So I recommend to fully charge and leave case in car console or at home. Not practical to be carried in pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excelent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a pair of in ear Samsung's that sounded great but wanted to fall out of my ear during any strenuous exercise. Bought the Beats because of the over ear design. Couldn't be happier. Sound is great and they stay put. Even when they slip they only move slightly. They never come off the ear or feel like I could lose one. I would suggest this to anyone that exercises hard.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use, great sound quality. Only issue I had is that it sometimes only connects one earpiece and so you just have to put them back in the case and take them out again just as a quick reset. All in all great product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Dre Product awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, sync right all your apple products with no problem, great sound, my battery last as long as my 8 hour shift at work.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best beats!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these beats! I use them for work and the noise cancellation is perfect since I work in a loud area. 100% recommend if you don’t like the headphones, and great for the gym too!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend and he loves them! He wears them to work and to the gym and loves how convenient and stable they are. The battery life is great and so is the quality of sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Beats are so comfortable to wear that I completely forget that I have them on. They are so comfortable that one day, I was going crazy looking for them, lol, but they were on my ears!!! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really nice product and the output sounds is great. The battery life is really long and last well.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Great Headphones, Easy to Use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and bass. Amazing pairing with all apple products since it has the W1 Headphone chip. Built well, and i like the buttons on each headphone for volume and playback controls. Sometimes the ear hook gets irritating, but after a while. For a refurbished product, it was in perfect condition and i didn't notice any signs of wear at all.

    I would recommend this to a friend