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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 4,480 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    What Are you Waiting for?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Quality. I like this style because they don’t fall out. I’ve lost the other styles several times. Would buy again and again if I needed to.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Solid purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were like new other than still having the previous owners name in the Bluetooth title.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Very pleased with these earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very pleased with these. Sound is very good especially mid-range and treble. While I have listened to mostly voice and dialogue with these, the sound is very clear and clean. Battery life so far has been superb. Fit of the added earpiece hoop is good as it snugly yet comfortably secures each unit into your ear for hours of comfort which I why I chose these over other earbuds that simply slipped into the ear. These fit securely and I actually forget I have them in during most use. Finish, case fit, color, and packaging is excellent and very well thought. Would definitely recommend these to casual audiophiles and active lifestyle users.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several wireless earphones but these are by far the best. I wanted over the ear ones because others I have had either done stay in my ear or hurt my ear. I am very pleased with these and the sound quality. I used them to transcribe a tape I could not hear by any other means. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats Air phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are so much better than the AirPods. They stay in place on your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best Earphones For Working Out

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the Powerbeats wireless earphones to the Powerbeats Pro to go totally wireless. As an avid runner I can tell you the switch was worth it. The sound is great and they fit comfortably in my ears. I don't have to worry about the wire getting tangled or rubbing the back of neck. I was concerned about the price because in the past my headphones would start sounding staticy and losing sound quality from sweating around six months. I've had these headphones over six months and wear them at least five days a week for two - four hours of sweaty workouts and I haven't had any problems. Thumbs up. The added plus is the ability to use Siri.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfort and clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable in the ears while working out. Sound christal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are perfect for athletes. Don't have to worry about it falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, excellent base, they fit in ear with multiple ear tips. What stands out for me is they stay on your ears, don’t have to worry about them falling off you ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    More Than Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a pair of Apple AirPods, I was very pleased with them however I wasn’t too fond of the listening/talk time battery life. I gave the AirPods to my Daughter and bought these; I am IN LOVE! The listening/talk time last me all day. The sound quality is awesome as well, I am more than satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product has good Quality sound the battery holds a good charge!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Condition, Sound quality

    Rated 5 out of 5 stars

    Great !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a refurbished product for $119.99 on 12/19/2019 .... I took a gamble and so far so good. Earphones were in great condition (it looks brand new, not a scratch) and took me less than 2 minutes to synch. Been using it daily and hopefully last a long time....love the bass, easy and comfortable to wear (perfect for working out) Also great that you can use it one at a time (will be perfect when travelling by plane for +12 hours) VERY HAPPY with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Work well but..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well but I find them a bit awkward to fit in my ear correctly. Once in/on, they are greatly adjustable. I have small ears and have never been able to find a pair of wireless earphones that for snugly without falling off after 10 minutes. The but part.. I found they start to pinch my ear which a co worker mentioned as well however ive noticed I can adjust them slightly to relieve some of the pinch. Sound quality could be a little bit better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had same old earbuds a while. Wanted better quality sound. These are a lot better and got at a good price. Once paired with my phone i now use to make workouts easier since starting back going to the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Forget the AirPods!?!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound, the quality! I was debating wether or not if I should get the AirPods or these.. and my friend had a pair and I tried them on and listened to them and right off the bat I was sold there really secure like I don’t feel like there gonna come off at all.. it’s perfect for running and the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best wireless buds for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had pixel buds for the past two years and barely used them. The powerbeats pro pair seamlessly with my phone and fit comfortably in my ear and do not fall out. I forget that they're there. The physical buttons are great because they do not accidentally skip the music or turn the volume down while exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Powerbeats never disappoint!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great and fit very comfortable. Definitely worth the price when upgrading your earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEAT1

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QUALITY SOUND!! EASY CONNECTIVITY!!! TRACKABLE AND WEARABLE ALL DAY LONG.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing bass sound and great fit. If you pick the right ear pads it made a huge difference on the sound when it sealed properly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Not Just Any Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so comfortable. The sound is excellent. I like how they connect instantly to my devices.

    I would recommend this to a friend