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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 4,480 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Mixed feelings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the earbuds fit snug in my ear without fear of them slipping out. It's always been a challenge for earphones to stay in my ears, especially when working out. However, if I wear them too long, my ears start to hurt and become sore. Biggest negative is that one of the earphones cuts out every now and then, even after being fully charged. Not sure if that's because these were refurbished or something else. Overall, the sound quality is good when listening to music, but not when others hear me on their end of a call. Call clarity was a huge reason I tried a more expensive earphone solution compared to the Samsung bluetooth headphones I used to get. For me, this did not live up to the standards and positive ratings I researched before deciding on this purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for workout

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these I had a pair that were connected why wire but during workouts sometimes it would be difficult however these are perfect because they’re wireless they work well sounds good I haven’t had any problems with the charging

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Interesting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to adjusting the volume and the wrap around. I had iPods before, so this is a new experience for me. They have great sound and a long battery life, which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing! I love running with them in - they never fall out. I was worried about them being refurbished but they came just like new.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    B headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are spectacular, the sound quality is better than I expected. It does not bother to use them, they do not tire your ears, I recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    If you are on the fence go ahead and buy these.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds functioned great. However you must take the time to figure out which size ear piece works best for you. The earbuds come with various sizes for you to choose from. Sound quality is very good and they can also handle telephone call duties. I appreciate the fact that they stay on while you are active due to their design. I am glad I purchased this item.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! I had the old wireless beats that were still connected! But these work great, love them! The bass is really deep and battery life is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    like new!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like new!!! way cheaper than brand new.connectivity, sound quality is great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beeats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product from Beats, I can say that is has a quality that and originality with the way the earphones were made

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Love my beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the beats, never falls off my ears. Independent of each other if I need only one on. Would buy them over and over.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    These are the best beats headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best Beats device I have purchased and I have purchased several. It syncs well, very good quality sound, comfortable over the ear. The only negative is they only can be charged one way.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for workout and also long-term use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable. The interaction through the buttons is easy and intuitive. Good for workout but also to have through the day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound qaulity, seemless connectivity witb iphone and great range. Overall very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it only 4 stars just because after using them for more than two hours they start to bother me a little inside my ear. But the sound and bass are great and also light weight

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds! The sound is really good, love that they stay in your ear. Would highly recommend!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great pair of earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Best thing is that it sits on the year due to the ear loops. I struggle to get other earplugs to stay on esp on the move. I have tried several other brands. This is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my son. They fit great. Sound quality was excellent. He likes the fact they fit over/behind the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Beats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very comfortable and the battery last for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Power beats pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Headphones came in pretty fast & sound new. My best buy credit card came in handy to get them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent quality - make sure you charge correctly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and fit. My only concern is that occasionally the right unit doesn't correctly fit the connector in the case, so it doesn't charge - so just be careful that you properly insert both units into the charging port.

    I would recommend this to a friend