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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 4,480 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing. Over the ear loop is secure and do not fall out. Great find.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wete a gift for my fiancée and he loved them. They are clear and fit well arounf his ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Best workout headphones on market.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for workout! Never fall and very confortable. Battery is one of my favorite things. Recommend 100%

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Love Love!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Beats Pro headsets. My whole family owns them and prefers them to Apple iPod Pros. Lightweight and great for working out and stays secure while running. BEST HEADPHONES...hands down!! Better if you can get them onsale.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Solid earbuds, no apple chip is disapointing.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wore these through the end of middle school and all the way through highschool, pretty solid earbuds. The around the ear fit is very very comfortable for long periods of time and the sound quality was good enough to get by, lacking some definition in the mids. I really enjoyed the physical sound control on the earbuds, allowing me to completely control my listening experience from the buds so my phone could stay in my backpack while in class.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for ear buds that would not keep falling out of my ears. The Beats fixed that problem. The added benefit is they sound great too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my daughter. She loves it so much. It's good price and quality service

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Can’t Beat BEATS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats earbuds are great and finding a refurbished pair is even better. Love the sound and fit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best sound ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Studio Beats and received these as a gift ! They are wonderful - I use them when working out, traveling and in the grocery store. So light weight and portable, noise cancelling and the charge lasts a long time! I would definitely recommend !

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great complement to Airpod Pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earphones because my Airpod Pros would fall out of my ears when running. I’m basing my five-star review on that one facet only - do they stay in when exercising? They do. The first time I tried them it took me a couple tries to get them on properly, but then I learned just fine and now when exercising I don’t have to worry about earphones falling out. The case is a bit bigger than what I would have liked, but not enough to knock a star off. One feature this lacks to the Airpod Pros is the ability to set a background nose setting, like Noise Cancelling, Normal, or Transparent. With these it’s just one setting (at least to my knowledge).

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a great sound quality and a nice fit. My wife loves the color and uses them all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    GREAT EARBUDS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds!! Great BestBuy price!! Never worry about them falling out!! Great quality sound!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats by Dr. Dre - Geek Squad Certified

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think I would like these but boy was I wrong, Now I see why my sons love them so much, the sound quality is supremely leveled. I can wear for hours without any kind of trouble. I feel really good knowing that I got them at a great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Buy Them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beat AirPods on any day! HIGHLY RECOMMEND! The sound quality is amazing, the fit is great, and I can move around knowing that they won't fall out of my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Comfortable and work well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, they are really comfortable as the smaller ones really hurt my ears, volume is great and they hold a charge for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these again for my husband for xmas.our puppy ate the first pair he had.he will be happy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    I loved the color of these but refurb is a NO

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Geek Squad Certified Refurbished Beats Powerbeats Pro Totally Wireless Earphones in Lava Red. While I absolutely love the vibrant color and the over-ear comfort, I am disappointed with the battery life. Unfortunately, the battery started dying just over a year after purchase, which is quite frustrating. Overall, the look and feel are great, but the longevity of the battery leaves much to be desired.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    So lightweight and comfortable.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they stay in place when I run. Also great on airline flights.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the refurbished option and they sound great and feel good while wearing and I haven’t encountered any issues yet. I’m a little upset that I ordered navy and received black but oh well. Still a great price for a refurbished beats product

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Quality is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely don’t have to worry about um falling out

    I would recommend this to a friend