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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 4,480 reviews
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Ok quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They headphones have a great fit around the ears, but the volume is lower than expected for in ear. Work great in reality quiet settings. Street noise can be a problem when running.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Much better than AirPod Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was holding out for the AirPod Pro to get wireless headphones but they perpetually fell out of my ear. I love the PowerBeats Pro because they have a secure fit but still have the H1 chip which makes connecting between Apple devices seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Best sounding Beats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. Bought it refurbished and seems to work just fine. Great sound quality, nice fit and colorful design.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these after returning the Apple AirPros. Bcuz they would not stay in my ears. Since the BeatPros I’ve the around the ear fit they are amazing. Sound is awesome. Does all the functions of the AirPods. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Middle of the road

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound but ear fatigue sets in more quickly than I thought it would. I cannot wear them a long time, usually about 20-30 minutes before my ears get irritated. The quality is there though!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for noise canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds and noise canceling. These were refurbished so a little skeptical but they were clean, in a nice box and work great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    I got the Beats

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, long lasting battery, comfortable to wear, bold color and look

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason why it doesn’t have five stars is because sometimes there is a connection issue where one earbud isn’t working properly but I’m able to fix it after. Other than that it works great. Got it about a year or two ago.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpods who?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods are ok for a walk in the park, but I always found them too small and uncomfortable for my ears. The Beats Pro wireless is perfect for any Apple fan since they are made by Apple. Same pairing process, WAY better sound, and Feel!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great purchase!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing because the battery is the best and they are very soft

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrive as stated and they connected to my iPhone with easy. The sound on the left was a little low and sometimes I have to use both to get that crispy sound. They answer great for phone calls and the sound is really good during the phone call. I will purchase them again but next time in a different color.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear piece. Bery easy to install to phone and has graat sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is awesome. Sound quality is better than other brand out there.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Perfect during workouts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the AirPods which continuously kept on falling when I went for running. I was looking for some wireless buds that were more secure. These do the job and stay in place . The battery life is long also. Love these buds

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend these! They fit nice & tight around the ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable, Well Thought Out!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Of All, The Price Of Refurbished PowerBeats Pro Are Lower Than Any Other “AirPod”. Secondly, They Were Wise To Not Have A lot Of Bass Because Of Ear Fatigue! I Wear Them All Day Without An Issue! And I Wear Prescription Glasses! Hm

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I Simply Love these Beats!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like these Beats, this is my second pair. My first pair worked so well that when I lost one, I ordered these. You do have to work with them a little to get over your ears but once on the sound is good!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These refurb PowerBeats Pro are amazing - very comfortable and stay in your ears. The sound is comparable to my wired Beats. Price made this purchase a bargain!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headphones only problem I had was the earphones were not a year old and I had some problems. All Apple products have a one year warranty I could not redeem the warranty because the case had a different ID number on them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    sound upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio from a small device. Better bass and clarity than apple earpods. carrying case has built in rechargeable battery for fast charging of earphones. quickly connects to iphone. highly recommended.

    I would recommend this to a friend