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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 4,480 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good. I purchased the earphones because most earbuds will not stay in my ears. The behind the ear holders really help although I found them to be a little hard to get on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Very good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new black Powerbeat Pro and a renewed yellow one also. Both works great. Sound is clear and loud. Love the volume control on both earbuds and fits very comfortably. It's just as good and comfortable as my Powerbeat 3 but it's better cause it's a REAL wireless earbuds without the wire between the two earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wireless component of these Beats. Not a big fan of how AirPods fit in my ears, but love the wireless aspect. These buds fit comfortably and allow the freedom of wireless!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fantastic performance and fit, one you get them in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue my wife is having is getting them on when she starts using them. The sound and performance have been amazing, even up to par with my AirPod Pro’s. She likes the fit much better in comparison. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 3 pair of these and absolutely love them. Great sound and clarity! The refurbished price is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great set of wireless earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones work very well. Actually fit in my ear and stay put. Excellent sound quality. This is why I purchased a pair for my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Another great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! I love the sound. I love the color. They stay in my ear when I run. What’s even better is the cost since I bought them refurbished. They arrived as if I bought brand new ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Super BEATS!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best headphones I've had, The quality of the sound is super, the charge of the headphones is fast and the charge of the charger is very good, to do sports with them you don't have to worry about them falling. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Comfortable, good battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are more comfortable than I expected. Battery life is very good for true wireless. I use them when I sleep and they stay in place.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for workouts!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for working out! You never have to worry about them falling out and the sound quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really serve their purpose. Don’t have to worry about them falling off your ear. Sound quality is what you expect form Beats.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for runners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run 4-8 miles daily and I’ve always had a problem with headphones falling out or shorting out. No longer. These headphones were a perfect fit and the sound quality is amazing. My only regret is not having purchased them sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, long lasting, good sound. I swear and move alot when I train. I love the way these headphone work when training. Bought them used. So love that they actually work

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Stay on and play on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these - I move around a lot. I had other types that fit in the ear but kept falling out if I bent down or twisted. These stay on, even on a run. Good battery life and features.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best in ear wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are water proof, they won’t fall out of your ear while working out, and have amazing sounds quality. Better than AirPods and any other ones out there, and I’ve tried many. Perfect for sports, running, work, or movies.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These aren’t notice canceling headphones. However, the do provide a crystal clear sound and good quality base.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    my favorite powerbeats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these airpods... I can wear them wherever i go. Ver comfortable use and they dont fall off my ear..

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Better than most

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A better fit than most wireless earbuds. These don't feel too big or like they're going to fall out. The sound quality is also good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Dr. Dre must be deaf.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity was good, comfortable enough and very secure, although the over the ear pieces can interfere with hat and sunglasses. Had no issues with battery life. Did not like the sound quality at all, very cold and mechanical, music lacked life and drums sounded like cardboard and cymbal decay sounded like a cheap electronic kit, some stuff sounded ok, but I'd say ~60% of the music I put it just did not sound right. I also occasionally experienced some weird volume unevenness (like a few seconds every hour), not sure if that was possibly due to some poor fit or something else, it was not noticeable when I was intentionally wiggling my head or the earphones to test.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad certified is the way to go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Geek Squad certified version (i.e. open/returned) for almost 1/2 of the regular price and love them. Very light, pairs perfectly with all of my iOS devices. Great sound, although they aren't really sound isolating...

    I would recommend this to a friend