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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 4,480 reviews
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    great for sports and meetings.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this for about a year. Love it. stays put on my ears. only gripe is if you dont use it for a long time, it doesnt connect. i would have to leave it in the charging case for it to come back to life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sounds. I enjoy my music quality and noise blocking while I'm talking on the phone. Also the fit is comfortable too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love my power beats!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another pair that I bought three years ago, there the best and love that the stay hoked to my ear, I gave an iPhone and chose the power beats instead of the smaller ones, I bought another pair to have an extra when I travel . The sound is incredible and the Bluetooth capacity is for any tv and my iPad and Apple computer as well. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these when he works outside. I got them they woouldnt fall out of his ears

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable fit, frequent updates. Wish the case could charge tirelessly

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. No movements, stays in place for longs period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great volume and quality product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for any sport. They are easy to hear inside or outdoors. Great volume and great fit also. It pairs easily with any apple device. It lasts over 9 hours. It is not as good for phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    They’re ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how I’m able to have these in my ear without them falling out while I’m working. They are ok but I will say this, they do make the inside of my ears itch a little it just may be a little reaction to my ears but overall I like them and it works for me. The sound could be a little better but I am working in a commercial truck and it just may be the truck is loud

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome quality!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds, use them for work and the sound quality is great. Highly durable too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great battery life and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t decide between this and the new AirPods. The battery life did it for me. Sound quality is awesome and mic works great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first saw the 4 1/2 stars on this earbuds I said okay let me try them out , so I did and I notice what people had said on their post , there is no Bass , you'll have to have a song with high base in order to hear it, but other then that they are okay and they have a good clear sound which I like and because of that I am keeping them ..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, great compatibility with my iPhone, love that Siri gives me updates and messages asap. Great sound and good phone calls. Great battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome with caveats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these things. The ONLY negative is the erratic charging issue that Apple refuses to acknowledge. The charging port is magnetic and should align the contacts to charge the buds. I'm not sure what the problem is but the charging happens sometimes, sometimes it doesn't. Real pain when you go to use them and one bud is dead. Make sure you see BOTH buds on your iPhone as charging before you leave them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sound great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great. The around the ear feature holds them firm while running!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished? They work like new!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though they are refurbished they work just like new, have not had any issues with the. The connectivity & sound quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best workout earbuds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these ear buds. I've had 3 different types of earbuds and these or the best by far. Most of the time I forget that I'm wearing them,they are that comfortably. Sound quality is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerbeats pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I have many Bose and 2 sets of Shures. These are my first set of wireless. The sound is incredible. This is from a person that wears dual expensive hearing aides!!! Totally recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headphones. So comfy and the sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and bass. Great for running and daily active

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Work great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! Dont fall out like my others did. Great sound. No problems at all.

    I would recommend this to a friend