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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,480 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Dr. Dre Powerbeats. Great sounds and very secure. Friends have had airpods fall out but not these. These take a few times to get used putting on but it's worth the trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable sleek and great quality. The sound is amazing and I would recommend these headphones for anybody who enjoys hearing clarity in their music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Beats are the best wireless sounding headphones on the market right now . Bass is sick well Beats know for that and sound is crisp Best Buy then best place to buy A++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earpgones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love these beats headphones. Must have headphones for real. The bass is everything

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for working out!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out. Sounds really good and very comfortable. I like that it doesn’t seal all the way so I can still hear people.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these head phones as a Christmas gift for a family member, they had been borrowing mine for work and I thought why not get them their own, loved the gift, quality and product is good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    PowerBeats Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. Never know they are refurbished. Great sound, don’t fall out of my ears. Don’t notice I have them in. Use them a lot for phone calls. Definitely worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very light. It is excellent for hands free talking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My favorite everyday headphones.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones blew me away. Easy Bluetooth connection, great sound, totally wireless,(which is perfect for fitness) and powerful bass!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good head set

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life, great quality as well.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had for a couple of weeks. No issues. Initially, I had the volume too loud and callers said I sound muffled.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Gold standard in exercise earbuds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gold standard for exercise ear buds. Worth the money because they stay in your ears, resist sweat and rain and sound amazing. What else is there?

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product so far. The grip to the ear is my very favorite part. I’m a delivery driver for usps. So cool.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality very good. Trust me you can buy it go try it thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great upgrade

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for the gym. The battery life is solid, the sound quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Excellent headphones for active individuals

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best work out headphones, stays in place and does not fall out. Comfortable and sounds great and also looks stylish! 100% recommend for active people.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best For Intense Workouts!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice snug fit for running, jump rope and all types of exercise. Beats never fails to amaze!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    As good as new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like a new one. Great sound quality. Great battery life and comes with all original packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Hits all the marks, except sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these headphones. They hit the mark on so many features, except what I’d argue should the critical one - sound quality. Pros: -Comfortable in ear. I forgot they were even there at time. -Snug fit and stays secure during even the most rigorous activities: -Love the physical controls to stop music and adjust volume. -As you would expect from any Apple product, easy to pair and works seamlessly with devices Cons: - The case is huge, like really huge. Won’t fit nicely your pocket. This is likely a product of the around ear design. -My biggest gripe and reason for 3 stars is the sound. At this price point I would have expected considerably better. Bass is non-existent and treble is ratcheted up. The end result is a hollow sound. Hardly what I’d want to keep me motivated during workouts. If Beats can nail the, you know, sound aspect then this is a home run. Until then, I’ll be looking elsewhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Refurbished ear bud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a refurbished product purchase and it was in like new condition at a fantastic price. Sounds great with impressing bass and secure feel.

    I would recommend this to a friend