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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 4,480 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the box looks odd because of many labels on it. However, the earbuds look new, long battery, amazing sound and affordable price compared to new one. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great sound and they stay in your ears. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My daughter loves these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to get a wireless earphone that was great quality that didn’t cost as much as AirPods and look different and these hit it right on the target...Great buy from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good choice.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My beats have been a blast, I have been able to keep up with them thanks to the hoops around the ears, Sounds are great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love the sound!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, long range, great sound and perfect for workouts!! Not as powerful as my Studio Beats headphones and no noise cancellation. Keeping that in mind, I love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound while working out at the gym also riding my electric bikes

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light comfortable fit in my all ears. Besutiful crisp clean sound. Im so glad i purchased these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones, perfect to hear music while working out, have them while working, perfect for handsfree while on a phone call too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    Great comfort but poor sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried several ear buds. The beats pro are great for comfort and running. They stay on but the sound quality suffers. Very poor quality compared to other top of the line earbuds. On the up side it also has a pretty good battery life. I give these buds a 6 out of 10.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My favorite ear buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE!!! The sound quality is amazing. The noise cancelling feature is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Just have trouble to changing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It has no issues since I have bought it and for the price cannot be beat. All while being more sustainable and affordable . Shoutout to Best Buy :)

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and the fit. Won’t have to worry about it falling off

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent purchase. Nicely surprised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Came in the original box with all of the equipment, clean and the instructions. Worked straight out of the box. Synced up with no issues. Sounds great. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woohoo!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds, and awesome delivery experience! These were a great price and even though they're refurbished, you would never know!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    work great as described

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use with one ear or both ears they stay in place while I'm working I can only wear one at a time at work; a safety issue they say. and that is why I looked for this type. My only complaints are: That after 8-9 hours of listening there is no warning of a "low battery"! They just pause your book and shut off. Not good when driving [IE. think GPS instructions in a unknown city with busy traffic] or working in a clean area all gowned up. The other is that you have to have the case available and open to connect them to your devise. So when switching from the left to right or you leave the area without your device, you get to start over. I was aware of the connection procedure, this is inconvenient, BUT not the "no" 'low battery' warning. This is unforgivable. Two nice things are separate controls for volume and pause/skip/answer/end call etc.. These are easily to find and use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Not Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don’t wear earbuds. As they never fit my ears well enough. With working outside and constantly moving, my traditional headphones weren’t ideal. I slip the Powerbeats Pros on and have confidence they won’t move. A little pricey. However, I can overlook that for being able to listen to my music and podcasts while I work. The charging case is nice. It’s always in my backpack ready to go

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great sturdy headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for working out or running. Their light but also pretty sturdy. They don’t get uncomfortable even if you wear them with glasses like the old ones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's fair i suppose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical to buy them refurbished but they ultimately lasted two-ish years before I had any problems with them (left side stopped working). Headphones themselves are great and don't have to worry about them falling out your ear but are still wireless you know. Also should note that the case is kinda big but hey.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and they fit perfectly into your ears. I’ve never had these fall out and I’ve done so many things to where they should’ve.

    I would recommend this to a friend