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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 4,480 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Expected more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok. If you can fit one of the plugs to you the sound is ok. They get loud enough but I have to constantly re-sync them because one or both will just stop working. You have to sync in their box home so if that happens when you don’t have that you are out of luck...like me at the gym a couple times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Refurbished, excellent condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently lost a set of these I had purchased new, and I bought these refurbished ones as a replacement. They work as flawlessly as the new ones did and were cosmetically undetectable from the original set. New eartips were included and they came with all cables and required accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great wireless earbuds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for the gym. Gives you great sound with a secure design. They work well in extreme temperatures as well. Great sauna buddy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Synced to my phone with no problem. The quality looks and sounds great!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are the best ones I’ve ever owned. No hassle w chords, sound is great, and comes w a number of silicone ear pieces that adjust to your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for workouts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for workouts and sound quality is crisp with good base.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Cocert Hall Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones, comfortable and great sound. Long battery life and easy to recharge and to wear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones. Great sound. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones great sound quality a little bass heavy but there beats so I expected that and perfect for on the move

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms Jackie

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price given to purchase it from you was good for a refurbished item. However, no direction was given for the item and I had to look for it online. Yes I will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing love them long battery life favorite

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    LOVE These! One complaint though

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE these!!! I've had the Bose wireless prior to these and really love how they fit and stay during physical activities (runs, kick boxing, weightlifting, etc). I have two pairs primarily because of my one complaint: The right ear phone from my first pair (brand new) mostly fails to charge. If it does charge, it takes some time to get to use them together. The 2nd pair I bought refurbished and has not produced the same problem. Aside from being very frustrated about the 1st pair, the 2nd pair has been absolutely great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not good with glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These came clean and with everything in the box. Unfortunately they aren't a good fit with glasses, so i had to return them. They seemed to have good sound and solid quality, but as I wear glasses at all waking moments the ear loops combined with my glasses arms just didn't fit well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound at a good price. The fit is good and will not come off.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life. Super easy to pair with Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Will buy them again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! Excellent sound, works perfect with calls, working out and they are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Product out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and I use them for workout, they stay on the ear, sound is great, I would recommend them to everybody!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this for working out and running , they stay on and the sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful earphones, perfect sound, connect good!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a fathers day gift. My husband loves them. He said there very comfortable and he can hear clearly without noise interference.

    I would recommend this to a friend