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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 4,480 reviews
  • Pros mentioned:
    Comfort, Condition

    Rated 5 out of 5 stars

    Great value and best headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looked like new and has been functioning well. Great value. Best and most comfortable cordless headphones on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 3 out of 5 stars

    Quality not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look, how it stays in place while I workout and jog. Battery life is great on both the headset and charging case. Just cannot stand how people complain that they can’t hear me when I’m on the phone or I can’t hear them, even when the volume is all the way up. Wish I could return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that at first, I was skeptical of buying these refurbished. What happens if I have the same issues the person before me had? I had no reason to be skeptical! The quality is great! I have not had any issues With them at all. I love that you can use one ear bud at a time. Previously, I had the beats with the wire, I was constantly walking around with one of them just dangling. I don’t have to do that anymore. The sound quality is also better than my other pair. I will definitely spend the money to purchase another pair if these ever quit working.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! I have small ears so the hook helps them stay on my ears and I can enjoy the quality of the sound at the same time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for everything!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones not only have great quality of sound but they also have good bass. The noise cancellation is very useful and blocks out most sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    One of the Best earphone brands ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought Dr Dre's Beats and a pair of Bose and I'm a fan of both. Great fit in the ear, plus a great sound, good bass and clarity! I love um'!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nice addition

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and work great in the gym. Fast charging and hold a charge a very lengthy time. Glad I have them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Almost Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear buds but they do leave a little to be desired. I've worn them basically 12 hours straight while working. The ability to use one while the other is charging as well as the comfort made this possible. I thought they would have a bit more bass then what they actually have.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, i use to work out because the over the ear design helps them stay in place. Good sound quality and i like that there is not wire.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but loses connection! Good sound but can get a little static!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing. They stay in place and I’m. Not worried about losing one like I have with others such as the pods. Plus they are super cute.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Secure fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay in my ear and have pretty good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and I like that it wraps around the ear so I can wear them longer without them feeling like they are falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT, BATTERY LASTS LONG, THE BETRY LASTS A LONG TIME, THEY ARE VERY COMFORTABLE AND PRACTICAL

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Dah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work and sound very good. Love the fact they stay put when walking and exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theybare so cool. I love them! Thay are comfortable and always charged.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were easy to pair, fit comfortably, can hear clearly. I work in a very loud environment (automotive plant) and ppl can hear me and I hear them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought refurbished earbuds because they were so much cheaper than purchasing them brand new. They work well, sometimes I have troubles getting them to charge, but that was to be expected. every other aspect of them was in perfect order. They sound amazing and stay put when I'm dancing around listening to music lol

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Good Earbuds for Working Out

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats are a quality brand. These headphones are quite comfortable and they stay secure even during intense workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Humble beginnings

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was clear the reception according to people on the other end was easy to hear. Thumbs up my concern was these were an open box item, and nobody could tell me what the warranty was that was not good.

    I would recommend this to a friend