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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 4,480 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable fit and works great in the gym I would recommend for my friends and family to make this great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are it! I was over AirPods, earbuds, and corded earphones. These go over the ear (no falling out), the volume is adjustable, AND the sound is always clear. This is my 3rd pair (I like having a choice of colors) and these never disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds! I wish red would’ve been available in refurbished, but they were not. These are perfect & sync without fail with my iPhone. Hold a charge forever & quality sound. Love!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Lighter than the power beats 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have an android phone you don't get all the bells and whistles of iOS but we I do like is when it connects to my gear s3 it automatically continues on the last track I was playing. My galaxy buds dont do that. Picking a refurb pair for $128 out the door was a steal. It came in the original packaging & had all the literature & other accessories as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent pair of earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds were very clear and everyone knows Beats are good for bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product no issues for being a used product

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best headphones for gym use!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for gym use. It stays on thanks to the ear hooks and the ear tip fit is good as well. Sound quality is not the best and won't get really loud, but I was happy with the sub 100$ geek squad refurbished deal. I tried using the jaybird X series for gym but the inside ear hooks doesnt work as good as the outside ones in the powerbeats pro. Also the headphones pair easily with all apple products including apple tv (if you are into ios system)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    great sound, great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy setup, long battery life, great call quality, fits ears snug and comfortably

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing sound Quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and looks clean on ear. Takes a bit to get used to putting them on but after that its very simple.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    By far the best earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned Beats before and these are by far the best I have owned. the sound, the sound, the clarity and the comfort-ability is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good wireless earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, comfortable they don’t slip great for the gym. easy connection to my iPhone and IPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! This is my second pair as I’ve lost my first one and these work really well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice looking

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are light and the music quality is good. Kind of expensive so I got them refurbished and I believe that was the move

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great value if you catch a deal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones that I use daily for work and personal use. The headphones are great at taking calls and even better to wear while working out as the wrap around ear design secures them in place. My only complaint is that I haven't been around to find eartips that don't begin to hurt after an hour or so of wearing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    good solid

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got them on a daily deal. sounds good wish they were louder

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, stays in place during my runs, good sound quality, paired immediately, awesome that it’s easy to use across my Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know they were refurbished. I asked representative and was told they were new. So far the beats work good and the representative was very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Headsets stay in ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the ease of set up and connecting to iPhone. Stays on ears and do not fall off or out. Like the different size ear pieces. Charges quick and have used multiple times. These are not sound cancelling if anyone is looking for that, but they do a fairly good job of neutralizing most sounds. Purchased the refurbished and seem to be as good a new pair.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Better than AirPods.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay in ears while running. Great sound without distortion. Like these better than AirPods.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low Sound Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR: Buy Skull Candy, save money & get better quality. I took a chance on a refurbished pair for the first time and now I wish that I hadn't done that, because now I don't know if they're poor quality because they are refurbished or because that's how they're made. Volume is very low and sounds poor. My older Skull Candy buds had much better sound. I was looking for buds with the ear wrap on them and didn't see very many options. I tried a cheap pair on Amazon and the sound was amazing! For $30 I thought I struck gold. But then they wouldn't charge after only a few weeks. Got them replaced and the 2nd pair burned out too so I gave up. I primarily use these on the elliptical so I'm not going to bother to replace them. If I used them mainly for music or something I would definitely not be keeping them. I downloaded an equalizer app and it helps a little but not a lot.

    No, I would not recommend this to a friend