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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 4,480 reviews
  • Rated 3 out of 5 stars

    Low Sound Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR: Buy Skull Candy, save money & get better quality. I took a chance on a refurbished pair for the first time and now I wish that I hadn't done that, because now I don't know if they're poor quality because they are refurbished or because that's how they're made. Volume is very low and sounds poor. My older Skull Candy buds had much better sound. I was looking for buds with the ear wrap on them and didn't see very many options. I tried a cheap pair on Amazon and the sound was amazing! For $30 I thought I struck gold. But then they wouldn't charge after only a few weeks. Got them replaced and the 2nd pair burned out too so I gave up. I primarily use these on the elliptical so I'm not going to bother to replace them. If I used them mainly for music or something I would definitely not be keeping them. I downloaded an equalizer app and it helps a little but not a lot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall nice for the cost. Satisfied with the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good refurbished buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly, they came with everything like they would brand new. The budS themselves were in like new condition. It came with all Eartips and paperwork. I got these for $129 so keep an eye out for deals or you could always post-purchase price match even if you get em at a higher price and they lower in the future within your return period.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great wireless set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, change the default ear plug for a better fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats Rock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are of excelent quality, and a very comfort fit. Better for me to work out than the Apple Pods. Best wirelss Earphones out there!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I bought it for A++ Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Awe maan!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats! Comfortable and they stay in my ear! Loud I can drown out the noise and party on! Best ear buds ever!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great for working out

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit, sounds great. Works good for working out

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Comfortable, great fit and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    REFURB- Not bad at all

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad at all for being refurbished. The sound is good and the BT connects automatically to my phone as soon as I turn them on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these they stay in place. Their not like other ones that fall out every time I would used earphones. The sound effects is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good headset perfect for sports

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, could be excellent if the fit is perfect. The refurbished headset is like new. If anyone is planning to use the headset for sports one will be happy with the purchase. This headset will light and helps to reduce the occlusion effect.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for runners. If you run a lot or go to the gym you should definitely try these out. I would say that the bass is not too good these headphones are very midrangy. But tye quality and fit are perfect. I love that they automatically connect to tour iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    The best headphones on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones ever! They have really good battery life and they never fall out!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Clarity not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music sounds great but they don’t work well for conversations. I’ve hear complaints of “ i sound muffled or you keep breaking up “

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    He can’t loose

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my son because he kept loosing the Air buds. He has not lost or misplaced since he has been using. They are excellent for him for his workouts and no worrying about them falling out his ears. This was the Best Buy for me to him!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Super ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds. They fit great and the sound is supper.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working good Beats Pro has best Quality in sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these refurbished, and they work great for the most part, except that one of the headphones does not always charge fully. It could be that I don't place it in properly. It magnetically snaps in place when you insert them...I guess they just need an extra little nudge to make sure they are seated properly to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    ErkieFoo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth connects immediately to my iPhone tells me battery life shows me it’s connected and the sound is decent

    I would recommend this to a friend