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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,480 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great when they both worked

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. Easy to connect to my apple devices. Overall good. Just bummed at about a year and a half, the right one stopped working. Did all the things recommended online and still nothing. What can I say, I did buy refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the exception of the packaging, never would’ve guessed these were a refurbished pair. The sounds great & functionality has been excellent so far. I’ve only had these a couple weeks & don’t use them a ton. My 1st experience with Beats a few years ago was terrible & I went thru a # of warranty exchanges…mainly caused by sweat/moisture during long, hot runs. Hoping these are more resistant to sweat/moisture issues. For the price tho, a decent deal overall.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit very nicely and have a great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, great deal on them and great sound and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the sound quality and great for the gym . My other ear buds fell off my ears each time I began to sweat. Not anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Only earphones that stay in.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this and the AirPods pro and even with the silicone ear tip the AirPods pro still don't stay in my ear like these Powerbeats pro do so this is still my choice for sports usage. I think they're a great buy for those that can't get AirPods to stay in their ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got into running and while I was researching earbuds I found these refurbished ones, I am so glad I got these as an option I read that people said they didn't fit very well and I would say to them just experiment with different tip sizes, for example I have the large one in my right ear but the medium one on my left.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are simply great Earphones. Sound great and they stay in and don't fall out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones. Would purchase again. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome bet so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and battery life better than I expected easy to connect to phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    AirPod keeps falling out? Here is the solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and the fit is way better than my AirPod pros

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My Power Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Refurbs were clean and just like new. Nice sound and very comfortable in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for anyone. Fit is comfortable. Battery life is awesome. Ability to read text as received- PRICELESS!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality. Was a bit awkward to place on both ears but overall they’re comfortable once you fit them on your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound for Music and Calls, Like new Refurbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the gamble when the price of these refurbished powerbeats pro headphones fell down below $100. I have an iphone and always wanted either these or ipod pros. I had theh powerbeats like this that were wired previously but lost them last year. I am happy to report that these not only sound amazing with music, but they are remarkable for phone calls. I would say just as good as powerbeats pro. If you have an iphone these connect flawlessly in and out of ear just as ipods do. This is an apple product after all. Glad there are different tips to fit your ear. I did have issue with one size tip pinching in my ear when wearing winter hat over ears and therefore closing off the soundwaves... but solved with different tip. Sound for music is great. Great bass but not overpowering for mids and highs. Works great with just one or two in ear... so again great for phone calls. I love how quickly and flawlessly it connects to phone. Pauses music when you take off ear, and restarts when put back in. Good stuff from Powerbeats Pro. Even as refurbished, just as new.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Crisp and clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I am enjoying the sound quality and great fit on my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love it. Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and the bass is amazing. Using it for hiit and usual gym workouts and basketball. Never falls out. Would really recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing aound and fit/seal. Only draw back is if u dont like the the thungs that hook around ur ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished but still amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I’m a fan of Beats. I have several pairs. I needed or more so wanted a newer model without breaking the bank. These refurbished beats did the job. Great sound without a big price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great For Intense Physical Activity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls are awesome. Sound is awesome. The ear hooks keep them in place for any workout or while working around the house.

    I would recommend this to a friend