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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 4,480 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable and reliable. The wire free aspect is perfect for running!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great deal for Powerbeats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great deal for the price. Note I originally received a package missing the instruction booklet and charger cable, but this was remedied on a subsequent purchase and return of the original set. Headphones work great and sound quality is good for in ear headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt think i keep them

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But it made no sense that a rather expensive pair of rephones could sound thia bad so i started looking for imfo not included frim the mfg. I found several reviews mention the earpiece tips and how the conrrect size for your ear made a big difference. The problem is, while unpacking the earbuds i never even noticed the soft tips so i was using them without. It wasnt until i went on line to order ear bud tips that i found how they were packaged and realized that the earphones cam with some. After trying all three sizes for fit i found what i needed. So laugh if you will, but we all come form different places. Im not a 20 or 30 something that is accustomed to this type of technology. Im old enough thatbi just want some quality earbuds when I'm running my $15,000 John Deere lawn mower ot my 8 acer yard or while ridding my atv's at my rural retrate which is measured in miles not acres. So the bottom line of directins about putting the included ear adapters in and where they were located in the packaging would have made things a lot easer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product purchased these after I bought the first gen apple pods which always fell out of ears. Only issue I have had it the ear bud is not completely in the correct spot in the case it will not charge but hasn’t been much of a problem for me!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great for workouts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are awesome for working out, no cables to get in the way and they sound really good too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best active headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connectivity with Apple products , decent audio quality for active workouts

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Choice for Earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! My husband loves them for working out. I purchased them using Rakuten (Rebate Cash Back site) and then using that link went to Best Buy for a cash back rebate. If you have never used and make a purchase using my link, as of this writing you will get $30 cash back on top of your Best Buy Cash back. https://www.rakuten.com/r/NOELLE130?eeid=28187

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Can't beat this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, feels great and fits comfortably. Easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent PowerBeats Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound! Light earphones, great to use with any Android or iPhone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Buy them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Good sound, change fast and last all day.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Dr Dre beats power Beats Pro in ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition. My wife love it compared to other brands that I purchased before

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Dont get refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given five stars except I went ahead and bought refurbished and the right ear does not get good sound quality and often cuts out, aside from that I absolutely love them they're perfect

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great, love the sound and mostly how they fit in and around my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldnt be happier!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these refurbished but I sweat they were like brand new. Love the beats, sound us amazing. Best bass in earbuds over ever heard so far. Works great on android os, using it on a note 8. Only things I think were wrong is the app is very basic, not much customizing. For me personally, the smallest ear tips arnt small enough, I guess I have small ear canals. Over all very happy with them. Bought them for $120!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great, they stay in place, are comfortable and have great audio.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty comfortable but not for long sessions of wear and sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    powerbeats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best and comfort for use while driving and walking

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weight and the sound are great and really happy with the color red

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Stay in place ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble finding a pair of ear buds that stay in during my walks. These are perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great good sound and comfortable fit. I would buy these again.

    I would recommend this to a friend