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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,480 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great workout earphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great fit, love the case. Workout doing crossfit and they stay in place.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Beats are the best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sync with phone Nice fit, very comfortable Great look

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent buy! Great upgrade from the 3s.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent- bought them to replace my Powerbeats3. Sound clarity is much better, and eliminated the low-end distortion of the 3s. Much more comfortable, and fit more reliably in the ear with less need to readjust- haven’t fallen out yet. Each earpiece can function independently, and each has a multipurpose button (the “middle” button on the old volume fob- pause/go/Siri...whatever), and each earpiece alse has a volume control which can control both sides, if both are in use. I often just use one for conference calls when teleworking. Microphone seems to work quite well, with no complaints on phone calls, facetime, or teleconferences. The chrging box is awfully big, and a bit tricky at first, but very useful. Also a bit pricey- I bought the Geek Squad refurb’d, and have been very happy with the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Must Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THESE! I also have them in the yellow pair. I gave both the Airpod's and the Airpod Pro's a try and they kept falling out of my ears, even when I changed out the rubber ear pieces. These are comfortable, great volume level, perfect microphone for phone calls. I love the fact these actually wrap around your ear so they won't fall out of your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound and bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Pairs very easily with iOS and Android. Great for office and gym use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t fall off as easy as the beats pro 3, and the battery last a long time a big plus

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Must get

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, quality is great and fits ears perfect also I love the color

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Irritated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these powerbeats refurbished back in April 2025. They worked great until now, its July. 2025. The right one makes a buzzing sound and the left one will not connect. I get that they are not brand new but my expectation is that they would last longer than 3 months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome, great sound and long battery life. Would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best gift for my wife. This are one of her go-tos whenever she workout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy for a great refurbished product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of refurbished Powerbeats. Tgese headphones worked right out of the nox, with no need to bring the charging case with me when using the headphones (I had to do that with my first pair). The only thing missing was an instruction booklet, but I knew how to set up, connect, charge, and use the product due to my prior purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fantastic!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic!! I love them. Great sound. Comfortable fit

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a fan of beats ever since they came out. The main reason is the ear loop during intense workouts. However, the loops irritate my ears after prolonged use. Outside that problem g the he beats are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better than AirPod Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy at $99. I got these because I lost the first set, and I still love everything about them, except the price. If you can pick these up for under $150, I'd recommend them to anyone. Better than airpod pros.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great alternative to Apple Airpods!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, comfortable, superior sound quality, consistent wireless performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and wearability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones for working out and will upgrade to the new version for sure

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Good sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, and great fit. Good battery life! It’s worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Solid product by Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great fitment, love the color, highly recommended for would be buyers.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing! They are comfortable. Pairing with apple devices is easy. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for the gym!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them! The don't move while she's woring out at the gym and she always gets to listen to her favorite music.

    I would recommend this to a friend