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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,480 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dr. Dre does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When reading previous reviews concerning the refurbished products on the site. They cause you to pause and ponder if it’s worth it to save some money. The Beats Sport headphones I received was exactly what I ordered and they work perfectly. So in my opinion the refurbished products are worth saving the money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Perfect for the gym

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay in place and don’t need to charge often. Love them for the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sounding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my beats Great sounding!!! Don’t fall when you’re exercising

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. You can Really hear the the bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound. Was skeptical at first but the loop over ear really helps with the weight distribution and gives a better feel in ear than regular buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished remarkably!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are are for ballers on a budget! They extremely well! You can't tell that they've been refurbished...really! The price is fantastic also!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Beats earphones, and had the over-the-ear Beats version of these and they were great tbh. I only got these cause i was tired of the wire. These are great and i love ther ability to choose if i want to wear one or two at a time (kinda feels like having airpods again but with more security since its over my ear). I wish the audio was a bit better and silenced out outside noise more though. And idk if its just me but you have to get the right placement of the earphones on the magnet charging thing for the case otherwise it wont charge them. That part is so ANNOYING cause ill put them both in to charge and close the case and when i open to use one i notice that one of them never charged smh. Mabe im just not doing it right but i didnt realize there would be a right or wrong way of attaching the earphones to the charging magnets?? Sometimes it’ll just be easier to charge with the case open to ensure the earphones are properly attached. Anyways, i love my earphones besides those annoying things and don’t regret buying them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished Powerbeats Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my partner's birthday. They came rather quickly, pick up was a breeze and they are easy to connect to. They have great sound quality and came with extra rubber ear pieces, charging cord, and a charging case. Great product, would totally buy another refurbished product fro the Geek Squad at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good Wireless Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cuts off when you take them out. Pretty loud. Battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Workout!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best workout headphones I ever owned. Stays in place. Sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest value out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price on this one ... Geek squad has done a great job on refurbishing these. I ordered one and the I ordered a second one ... the second came with all the original gimmicks, the first one had the manuals missing but had everything else including brand new buds. I would buy these at this price any day from Geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You won’t regret it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fact that these headphones weren’t “new” and they still came with new wiring , new earbuds and the original box was the awesomest thing ever because at a $250 price tag they are a little expensive. From a sound perspective I don’t even have to say anything, they are everything you’d expect from Apple and Beats

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Never fall off ear at gym!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound, love the text and phone call answering features. Microphone works well too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds awesome and the battery is really good when I’m at work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Good 4 Apple

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats are good headphones if you own Apple products and can buy them on sale. I got these for Black Friday and were a almost $100 off. I would never buy these at full price. I really only got them for working out because of the secure fit. There’s literally no chance of these falling out. The sound is ok nothing mind blowing. The huge size of the case kinda sucks but they have good battery life so you can leave the case behind on a full charge anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    beats

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my earphone Fits well in the ear. Buffers sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality only they don’t sit fit perfect on my left ear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Better than air pods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats have great sound quality and battery lasts awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best running earphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit snug and great sound!!! Perfect for workouts and running!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best sound you can have and what the battery lasts is amazing

    I would recommend this to a friend