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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,480 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Ok to be refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earphones seem to be okay for me. I bought them refurbished just to get a feel for them before spending so much money. They have issues disconnecting from my phone and the case is a bit large but overall good product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great earphones!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones. Primo sound quality. Long lasting battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished for the wallet win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband. I was a little nervous to purchase a refurbished product just because I wasn’t sure what the noise quality was going to be like, the return policy is shorter and different, and I had never bought a refurbished product before. However, my husband has loved them and has used them on the daily for almost a month now! My husband is happy and I’m happy that we saved a ton of money. I will be looking into refurbished products more!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and awesome sound. Comfortable to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for working out!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So light weight and comfortable for working out. I've used them running and lifting weights and they are comfortable and sound great. Also, call quality was excellent when using these with my Samsung Galaxy Note 10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to pair with my phone. I love how they fit over my ears & don’t fall off.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Wonderful earset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used earset that fits as well as the power Beats Pro. Certified refurbished was just fine and listening is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great sound, easy to pair, fits ears well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones for exercise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life and excellent price for the product

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sound good. Fit great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well and sound great. Worth every penny. Quality Product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Loud and clear.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphone ever. Be comfortable. Great quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has too much bass and vocals aren't the best. Headphones had a slight issue where button on right side was not clickable but still worked. Couldn't pass on the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant about purchasing refurbish head phones at first but after reading the reviews I was like "why not" best decision ever! These are just like new and literally did a 8 hr trip and still held a charge n had juice left on them, as using them to the gym same! Curb side was very helpful and was delivered fast by best buy thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound, good over the ear.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss my Samsung buds that did a hearing test and balanced the sound accordingly. These have great quality, but do not have good balance. They also tend to cut out when I move my head. I wanted buds that had earpieces as other brands fell out of my ears a lot. Overall good sound, but be better if they had some kind of online balancing app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Barely feel these erabuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are light and easy on the ears. Sounds is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are refurbished so I'm not sure if that is a factor in noise canceling. The quality of sound is pretty good. It was a little confusing connecting them to my phone but I found a step by step video on you tube.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats headphones were in great shape. They just had a little scrape on it. The sound is loud. They are the headphones I take everywhere with me now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    My refurbished Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll better stop sleeping on refuebishwd items.. This is my 3rd pair of Beats and i cannot hear a difference between the old pair and new pair. Not to mention , the refurbished ones still carry a warranty like the new ones......point im making is Get a pair!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than airpods!!! Fits perfectly better sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loves these headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pair of headphones I’ve ever owned I brought a pair for each member of my family

    I would recommend this to a friend