Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,480 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for driving or gym,fashion look,great sounds

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great deal i would recomend this wireless earbuds they dont fall out easy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    UC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these, but I wish it was noise cancellation and it hurts my ear a little but I have small ears but overall it’s a 10 out of 10

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Love!!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones!!!! Great condition! Also have positive experiences!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    This is the second pair I have bought love these

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought myself these because the won’t fall out like most others do. I was so impressed I bought this set for my wife and she loves them as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good But Can be Frustrating

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these earbuds however there is a learning curve with them. For me I had to find some aftermarket replacement tips to keep them in my ears as none of the enclosed tips fit my ears. When exercising (laying down on a mat) I have trouble keeping them in my ears. You need to be careful when adjusting them while wearing otherwise you will turn them off. They are easily turned back on though. They frequently need to be reset. This is done by putting the device back into the case and holding the button down until the light on the case starts flashing. Sometimes you need to delete the device from your Bluetooth list and then repeat the aforementioned steps. Other than these issues they are pretty good ear phones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these a few weeks ago refurbished and they havs performed as good as new. This is my 5th set of beats headphones but my first time buying refurbished. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats for Me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband for Christmas and he absolutely loves them. Always has them in the car and ready for the gym. They sound great!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing earbuds!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds! Even being refurbished I love these buds! Great and amazing sound quality and they stay in your ears while doing a lot of movement, I will forever recommend these!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good compromise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice alternative to head phones. Easier not to lose vs. buds

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Fatal Flaw

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Were very functional and had great sound. Were great for jogging. My issue with these were that they initially connected to the charging case with ease but now have to be maneuvered and there is no chance they stay in that exact charging position when I put the charging case in my pocket. Enjoyed them thoroughly until this point.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and great battery life quick charge.....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, for the price, love this item highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound and are completely wireless!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Can’t tell there their

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and crisp would definitely recommend..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound! Easy to use and awesome! Worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Everything I expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they sound, and they fit my ears perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality. However the battery life is short

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They okay I thought it be my clear more bass more volume

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great earbuds.. nice sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats. Have had them for about a month now. So far they are reliable and small/ nonbulky. The sound is great and lasts a long time. The range away from connected device Is great. I can go 4 rooms away from my phone and still get good sound/signal. I like the way they fit around my ear however inside the ear above the rubber piece is not so comfortable. Readjusting helps. Another thing is these earbuds have no tracking. So if you lose them. They are gone

    I would recommend this to a friend