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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 4,480 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Work like magic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite impressive. They actually stay in my ear without even resting on the earpiece that wraps around. They power on when I pick them up and put them in my ear. And they power off as soon as I remove them from my ear. They snap into the case with magnets to charge. Couldn’t be more happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Got the refurbished for 119 recently

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually buy refurbished electronics, however for 119 it was just too hard to pass up. They sound great so far. My only concern is that the volume button sometimes does work. My guess is it looses connection with phone so it doesn't work. I thought it was just mine but seems like all powerbeats are like this.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Floating on a wave of Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to put on and take off and easy to find and change the controls. Light weight and very comfortable and fashionable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love these guys!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misplaced my last pair of these. These reconditioned ear phones came up on the Deal of the Day about a third of the price for my originals. Love the Lava Red (Orange) color. Will be tough to mis place these. I use them when I ride my bike and work out. Battery life is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the refurbished ones and they look and work just like brand new ones I'll be buying another pair for my kid for his bday

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great! Just a couple of knocks against it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound! Just two knocks against it. The "wings' can be a little difficult to adjust just right to fit your ears without pinching your lobes or pulling the tips out of your ear canal, it can be done though, just takes a little time. The biggest knock against them is the ridiculously large case. Granted, you'll not really need it with the long battery life, but you'll NEVER just carry the case in your pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. Will recommend people that loves the gym/runners and very enthusiasm to exercise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and product was great would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for working out, great value as refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished made these products a good buy, overall good sound quality and I like the interaction with my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love without these, they are exceptional quality. The sound is good they are light weight and most of all they feel secure in my ear. I have small ears so that’s a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my granddaughter. She is a competitive figure roller skater and uses them in practice to listen to her music. They work perfect. She is nine and loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Great sound - critical design flaw - won't charge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they'll charge, they sound great and do what I wanted - they stay in my ears when I work out. BUT - as is well documented on Apple's forums - they are horrible as it relates to charging. Sometimes the right ear bud will not charge. so it renders them useless. What a shame. I just bought a pair of Beats Fit Pro, and thankfully, they have no charging issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds for active people!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for the price! They are refurbished but they appear and sound brand new. I wear them to the gym. I sweat a lot and I have no issues. Brand new or refurbished these are excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable With Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving these. Early in the morning, I can listen to my shows in any room of the house without disturbing anyone. They’re comfortable and stay put in the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Powerbeats pro! I’ve had a difficult time finding ones to fit my ears, they’re always too big. They look awesome on too! These are great, arrived with 4 different size buds. The sound is great, controls are wonderful once I figured them out! I can adjust the volume, pause, skip, etc. love these!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Try all the tip to improve sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is average. It sounded better with larger size of the silicone tip. The fit is perfect. Very easy to pair with iphone. The button has a very light feedback.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a chance on the refurbished ones and you couldn’t be able to tell they were used. They are great. Almost as good as the AirPods Pro but much more rich in bass. You won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality and performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to listen to music in my break at work and to for hands free communication while driving. On both accounts these earbuds perform wonderfully. The sound quality is second to none, in my experience. I had no issue linking them to my phone either. Best accessory purchase I’ve made for my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best I've tried

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm obsessed with these earphones! Other brands always fell out of my ears and these stay put and are so comfortable. Talking on the phone hands free is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Fit well, comfortable, but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice buds but not designed for industrial use. At full volume,still not able to hear what i listen to but do very well in normal conditions

    I would recommend this to a friend