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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 4,480 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Defintely worth the money.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lofe these headsets. Great sound and audio quality. Rarely a bad connection of static. Very far reach. I love the versatility of using both or oneceae piece. I bought these refurbished with almost $100 off. Had them for 3 months and I do not regret.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Cant get a secure fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im finding that this may be a limitation of in-ear headphones in general, but I cannot get this to fit with a good seal. Perhaps it's my ear shape, because no brand seems to fit me well. This is most noticeable in the sound quality, as it is drastically different, and better, when i press them in slightly to my ear. Hard to explain, but i can tell how they were designed to sound is not how I get to experience them normally. Also, the call quality is terrible. And I have lots of connection issues with bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good head phones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really nice i like the fact that i can work out and jump and flip and all sorts of unessiesery stuff and they still stay on !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. Huge case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, works for me with the earhooks. I would recommend to anyone. Only issue is the huge charging case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZNG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing out of all ways. Ive been using Airpods pros for a while and the powerbeats pro help alot with my traveling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived well packaged with all parts, including the instructional manual and extra buds in different sizes. The reason I’m giving this item 4 stars is the poor bass sound quality of this item. When I purchased this item, I was fully aware that this was a refurbished item; however, there is no way for me know what exactly it was refurbished for. Before i started nursing school, I was an avid runner and used beats wireless for music, this is now my 5th pair of beats, so I’m fully aware the quality this product should deliver. Unfortunately, this was less than par.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AS GOOD AS NEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased refurbished Powerbeat Pros, and they work as if I bought them brand new. Nothing was missing in the box. I have small ears, and I like how they hook on to my ears and stay in place when I work out. The mic is not the greatest for phone calls, but I don't take phone calls when I am working out, so it was not a dealbreaker for me. I got them for half the price of new, so I definitely feel as if I got my money's worth. Since Apple purchased Beats By Dre, they probably work best with Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    10! Out of 10 would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. They pair way and are super comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats always has great sound quality...these are comfortable, they stay in place, charge fast and I like the charging case. Would buy this product again!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Very Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Powerbeats pro.. very useful for me and looks and feels brand new.. but I’m disappointed about you’re delivery time .. it came very late by 5 days. Been expecting it but it arrived after 5days from the date promised to me for delivery. I hope you improve on it. Tnx.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good pair of headphones i got it pre owned 1+ later still good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Over the ear design and physical buttons

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite Beats ever. Physical control buttons on BOTH earbuds are great to change volume and tracks with either hand. Over the ear design is all I use now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Wireless Headphones!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headphones I've ever used. Charging can be a little tricky (if they don't click in just right they don't charge properly), but in 5 minutes you can charge at least an hour's worth of music playing time from the phone. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great refurbished product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality very reasonable priced. Love my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbeats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable alternative to buying directly from Beats and it works perfectly for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Was skeptical

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: This was an open box item and works great. It sounds very good. Con: Only downside to this is that it is hard to connect to devices sometimes via Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    You won’t regret!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Easy to use and super comfortable. I was afraid of buying a refurbished one but quality has been exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    AirPods wasn’t going to work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for a Christmas present after my daughter didn’t like the AirPods because they didn’t stay in her ears so instead of buying the pros I brought these and she was more than happy about them wears them everyday all day so I guess I made the right choice

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Beat’s Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for a refurb. I like that they stay on the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome just like brand new can't tell a difference

    I would recommend this to a friend