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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 4,480 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were easy to set up and connect to my laptop. I like the sound and they fit is perfect. They came with three different sizes for the insert which was great since I prefer the smaller size. I like my AirPods too, however I cannot wear them as long due to the discomfort from the ear insert. Not a fan of the color but couldn’t not beat the price of $130.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works like new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product glad I got these headphones they work like they should

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Reburb but still good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished which irked me a bit but ended up being ok, I’d get the warranty if possible as people have reported issues with these but I have 2 pairs and nothing so far

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work great and came with just about everything. it came with a charger that didn’t fit the port. and i didn’t bother returning

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it the sounds is good I recommend one hundred

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great new, refurbished just inspect them before buying, Bestbuy does a great job checking used items but no one’s perfect

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very great earphone! Had one previously and lasted for over 2years. Had to get another. I will definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Work well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well for phone calls even if only one earphone. At times will override other bluetooth devices. Very secure with ear wrap around.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Sound is clear. Great for refurbished

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Wait for a better redesign

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is great. I love the fit and happy they dont fall out. Only gripe is that when you put the right earphone in the charger it doesnt properly connect so you phone connected to the right earphone draining the battery while the left is charging. It really sucks. If I would have known that I would have not purchased this unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for the gym and I am definitely satisfied. The connections work as easily as you’d expect on an iPhone, and the battery life certainly lasts quite a few workouts without having to recharge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats for days

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headphones I've ever bought! This is probably my fourth pair...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a great present for my dad! He has never had an issue with them I can say these are his favorite pair!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Charging uneven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product. Great sound . But the charging on my left pod seems to always be lower than the right even after an overnight charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best I have had

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very reliable and has great and crisp sound. Also works great during phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Just as much as I expected, because I bought the same item about four times

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the refurbished set and I was worried about the tips being dirty and what not but they looked brand new and they came with all the different tips new still in packaging. I was very pleased with my purchase..

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Careful with refurbished

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know these headphones are great because I own a pair myself. I bought these for my wife and thought I'd save some money buying a refurbished pair. They ended up having connection issues. Luckily Best buy makes it easy to return. I'm sure that this doesn't always happen with refurbished items but just something to be aware of.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEATS ARE THE BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it intensifies the music and cancels other noise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great value for money saver shoppers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit hesitant to purchase this items because they are refurbished and used. But this item has worked well up to today. The battery holds charge and they are awesome for the price i paid for them. Would recommend them to anybody.

    I would recommend this to a friend