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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 4,480 reviews
  • Rated 4 out of 5 stars

    my toys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect just what i needed and will get moreto add to it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wirless earbuds!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried multiple wireless earbuds, these are my favorite!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Stay on ears well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay of your ears really well. I would’ve given them a 5 if they were louder and blocked out more noise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the total wireless aspect of these headphones. I hate the fact that they sometimes suddenly stop playing music on their own and thus need to be reset by placing them back in their charging pod for a few seconds. So I have started carrying the pod with me when using the headphones. This same problem occurs on the brand new ones, so at least I saved some money by buying the refurbished version.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A+ deal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy... I saved a bundle by purchasing refurbished. Not a bad mark on them and the sound is perfect. They always connect to my phone and never drop connection. Couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good head phone they work like there brand new

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, super comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these over the weekend for the first time and I am glad I bought these. Cool feature that it pauses playing sound when you remove one from your ear. Auto connect is great when you remove from case is nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these ear buds. Never worry about them falling out of my ear

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for just what I need. I don't have to worry losing them. Great fit

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound … left ear piece trouble charging at times still (nothing major) works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous wire beats, and loved those! These just add the convenience of no wires. With these newer phones, they are starting to get rid of AUX Jack, so this is an upgrade for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOTTA GAVE FROM BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great BEST BUY DEAL!!! I had been looking for These Ear Bud. As Usual BEST BUY Had Them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and great connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and connectivity is very good. Once you open the case it connects once paired of course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Was delivered quickly. Ive never had problems with best buy purchases. They keep my business

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    What you expect from beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good sounds. I just hope they last longer than my previous corded beats.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There ok but not what I was expecting good sound and my opinion. I still like the studio 3 for me every body is different

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    These are good, but just save and get Airpods Pro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are still very good headphones, but realistically the AirPods Pro are a all around better set of headphones for many reasons. 1) AirPods Pro case is much more portable and light 2) Noise-Cancelling is not on Powerbeats Pro 3)AirPods Pro to me are more stylish and aesthetically pleasing than the Powerbeats Pro. I would only recommend these headphones if you need a good pair of gym headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Go with the beats!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pair for my son since I love mine so much. He’s always using mine and I thought I would give the refurbished pair a try. He loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. THis is my 3rd pair due to losing them. Original pair lasted 3 years. Have run Marathons with them. Saved some money and bought geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Clingy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it latches to your ears and while running it doesnt fall off

    I would recommend this to a friend