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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,480 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little uncomfortable, but good enough sound. Bigger case than I wanted.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    First pair of wireless earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of wireless earbuds and they did not disappoint. I was a little skeptical because they are refurbished. But for the price I payed it was a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headphones to workout

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones have lasted me quite some time. I accidentally dropped them in water and they were still able to work.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great quality control

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them refurbished last December and they arrived in excellent condition. During that time I've used these at work, on runs and during workouts and so far no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music man

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product really nice sound and easy set up get this item

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have done the research on this product so I was comfortable with my purchase. But once I bought it I was very impressed with the quality. Great buy and price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect companion for active IOS owners.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in excellent condition with new charging cable and ear tips. Appears to be genuine. Connects to ios devices quickly. Sound quality is great, love the cable less design.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear pods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great buy for a top of the line product. You will love the ease of adjusting the phone and the whole sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so convenient and durable the are quick for on the go

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad approved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for me. Glad I didn’t pay full price. They kind of hurt my ears for long listening. But for quick gym trips they work perfectly. Sounds good and don’t have to worry about them falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounding headphones give great freedom when working out but that freedom cost you some sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good I’m jut trying to master putting them when the phone rings if I don’t already have them on without pushing the button to hang up by accident.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work awesome even though they are refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about ordering refurbished ear buds, but these have been working great over the last few weeks. Definitely worth the money over buying them brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived great and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived in great condition and on time and connected easily with my apple devices

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    There's a reason there are so many refurbished

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience has not lived up to the positive reviews. First off, the sound quality is shallow compared to my first generation AirPods. I can live with that, but the left one won't hold a charge more than 10 minutes. I've returned them to Apple and after a 3 week turn around their response was that both were tested and worked to their satisfaction, therefore nothing was fixed. At least the right one works.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Workout Device ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and it allows me to workout with out the fear of losing them easy like the AirPods

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new. Would definitely buy open box again. Very pleased! Great wireless headphones. Loud volume. Fits easily on ear. Can’t feel them while working out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy- Stay in place, charge quickly, last several days before charging- Good sound -

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Too good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to hides these at the gym they been stolen to many times too good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good fitting and great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound quality that you'd expect with Beats! Refurb was basically like brand new

    I would recommend this to a friend