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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 4,486 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son and he likes the fit and sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done. Gives me pure and clear sound while working out.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they feel and still looked brand new and working fine like nothing happened to them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones EVER

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. Must have!! Visit Best Buy to purchase these if you love the high quality sound of music and etc.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure what to expect with a refurbished pair but I have zero complaints. They are very comfortable, work perfectly, and have great sound. I work in an office that can get busy and loud and these provide great sound so I can still focus. Well worth the refurbished price and honestly would be worth the full price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished? Appear brand new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I went the refurbished route. Almost half the price and they appear brand new! Very easy to us and great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent and really blocks out most outside noise interference. Easy to use and set up. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished beats pro wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work excellent. Came packaged like brand new. Sound quality is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I expected better, not engineering issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected better. I bought these to replace my Powerbeats 3, which provided several years of trouble free operation. Witin a couple weeks of usage I started having trouble with the Powerbeats Pro. The ear pieces fail to sync intermittantly. Also with the slightest tap or movement from my ear, the earphones shutoff. I understand why they engineered the design to do this in case you purpose remove them from your head or they fall off, but they made teh feature way too over sensitive to the point that they turn at times while running or when I am simply trying to touch the volume control button . The slightest tap and they turn off. ...very frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Beats are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats are good but not great fit is good sound is ok

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best Headphones ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest headphones ever made based on Apple ever came up with besides the great battery life on the iPhone 11 pro Max

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Refurbished product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about buying refurbished at first. When I got them in they looked brand new and haven't had an issue yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hmm I LIKE THEM but they are easy to loose and not water proof. I am on my second pair, but if these go out I won't buy these again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for heavy sweaty workouts for the gym and Pilates

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Tunes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tunes! Great Tunes! Great Tunes! Great Tunes! Great Tunes! Great Tunes!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are perfect. They don’t fall out your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like and are enjoying this item. I highly recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heads phones are definitely worth the money , they don’t fall out of your eat like the other head phones .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very clear and boomy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my 2nd set and I love em! Clarity is amazing and the comfort is nice compared to a few others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Joe's Beats.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bluetooth i've ever own. Best Quality sound and sweat proof.

    I would recommend this to a friend