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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 4,486 reviews
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Sound not as good as the Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because of the ear loops. I like my Bose earbuds, but during exercise, they can become loose. These stay in place much better than the Bose buds, but the sound is definitely not as good as the sound on the Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great sound with connection issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Typical Beats sound with great lows, but not over emphasized. However, the right earbud continuously does not connect when removing them from the case. I always have to disconnect and re-connect them. I have done this countless times and the left earbud is the only one that will work consistently. Based on research, this is a widespread issue with the product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    No fall out!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these because when I sweat the other types fall out. Excellent!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Portable, easy to use and very stylish. Sound is excellent for something so small.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is lacking. Being beats i thought it would be so much better but my sonys wf500 are much better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are in excellent conditions. Sound is good and works perfect

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy makes workouts easy to use. Sometimes it doesn’t connect have to restart it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love beats but these are super light and great for working out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished beats pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend refurbished headphones like these. Never had major issues so the significant discount has been worth it. Occasionally had one earbud not charge but could be me not noticing putting it in the case a little off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in excellent shape I didn’t thought I was going to get such a good quality for what I paid

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beats Geek

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd pair and nothing was wrong with my previous 2. I live these!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it early. Wish it was a little easier to connect tonmy phone but good base and good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived very fast the package was in excellent condition and they sound great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy NEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with this purchase. I knew in advance they were “refurbished”. It takes a long time to charge, the box doesn’t close well. I gave it away to my nephew to play with them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great headphones... when they work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suppose it's always a bit of a crapshoot when you buy a refurbished product. I don't normally buy refurbished products, but I also got tired of having my running partner make fun of me for wearing over ear headphones (my preferred) while we run. I didn't want to pay full price, so I decided to buy these. It reminded me of why I don't buy refurbished products. I strongly suspect whatever the defect was with the headphones initially was never fully resolved. The right one never seems to seat in the charger right. When I'd pick them up to go run, I could flip a coin as to whether or not it would be charged. It would frequently die out in the middle of a run. Sometimes it never turns on at all. I recently ran a half marathon and took extra care to make sure these were seated and charged. Good thing I took my over ear cans along as well, because they never powered on. Like I said, its a bit of a crapshoot and purchasing items such as this comes with risk, but it's really disappointing that after only five and a half months, I can only really get one to work, and even then not consistently. Very disappointing. Rated poor for quality and poor for value.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great sound for running or workouts.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife to run with and she loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price for a great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Powerbeats pro on time and they sound great I use them when I work out or when I go for a run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Enjoying them! Will be purchasing some more for my family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very user friendly to setup. I love using them at my desk with only one headphone in so that I can pay attention to my surroundings at work and also do some studying on my duel monitors, while working. I love the range and convenience at the gym. As for the user, I have not had any issues talking on my phone through these, while at the gym or using my hands for other things, rather than holding my phone or being on speaker phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife likes that it tells her who is calling without looking at phone great sound

    I would recommend this to a friend