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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 4,486 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great while doing actual activities that can cause others to fall out of your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    They’ll do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best fit of wirelesss headphones but they aren’t as loud as the original first set of beats with the red cord.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    no power button

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, but even though Apple support says the button on the left side is a power button it does not work like that. Appears to be that both left/right buttons are volume control only. What this means is there's no way to turn them off without putting them back in case and closing lid. This means the phone's sound is cast to the beats device whether on or off the ear. The auto ear detect did not work correctly on my android phone. Returned for credit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Look brand new!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for the price and when I got them I couldn’t tel they were refurbished!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy I got these as a backup and they are now my daily headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wait for a sale.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding and responsive buttons. Wait for a sale though.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working working out don’t fall out at all. But not very loud like beats use to be.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working working out don’t fall out at all. But not very loud like beats use to be.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working working out don’t fall out at all. But not very loud like beats use to be.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! They are the perfect earbuds for the gym. Arrived fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for workouts

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right amount of bass for my daily workout sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bought used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, outside noises can't hear. Overall for a refurbished item it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy at great price. Can’t tell they are refurbished

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy these more than iPods because of the wrap around ear. They sound good also

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping refurbished would be as good as beats are meant to be but they just aren’t. They’re fine but the volume isn’t very loud and the bass is subpar to the unadulterated ones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had originally purchased these when they were first released but returned them because they hurt my ears. Well I decided to give them another try and also looked up ways to make them more comfortable and I found out that you can actually adjust the clips. It’s been four days and my ears don’t hurt as much like the first time, they are a little sore after a few hours, but not as sore as the first day. My ears are getting adjusted to these earbuds and honestly I am kind of starting to love them. Still prefer my AirPods for comfort, the sore ears after a few hours is why I deducted 1 star.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best wireless headphones ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sit well The sound is great The colors are cool It's the only pair you'd ever want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really good. I wear them all the time 10 out of 10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great price Received them days before scheduled date as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy return process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, just not the right fit for me ears so returned.

    I would recommend this to a friend