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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 4,480 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earphones. I have tried 10+ different brand pairs. This is the first pair that don’t fall out of small ear canal, don’t get in the way of my glasses and are very comfortable. Sounds is great, battery life is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Light weight and great sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had me try his apple ear buds and they just weren’t comfortable for me, my ears are small and they kept falling out. We orders these and they are great! Lightweight for you ears and great sound! They stay in my ears with the small buds (they come with 3 sizes) and they have great reception!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, decent battery life, and overall easy to use/bring with you. The case also has a good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great sound long lasting. I like the fact when you take them out it stops playing then when you put them back in your ear start back playing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best wireless headphones I’ve ever owned.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best wireless headphones. This replaces a pair that I lost. The ear loops do it for me, as well as the full controls on each earbud. If you use an iphone, Siri works without any other activation, other than “hey Siri”. I was concerned about the refurbished. These came without the standard ear tips, but three tips of other sizes. Interestingly, I got a better fit with the smaller ear tip, which I had never tried, as I always used the default tip. Sound is so much better now. A happy accident. Buying my second set of refurb because the value is so good. Don’t know how long these will be around as everyone is moving to the awful and uncomfortable “buds”. I can wear these all day long without any discomfort.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Apple Beats Powerbeats Pro = quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and durability of this headphones are amazing. Not just deliver good connection, but also minimize the changes of falling during my workout.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Decent headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. Good sound and battery life. The connection at times can get fuzzy at times. A bit expensive for anything to go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A winner in every way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about these earphones. The sound quality is stellar. The are the most comfortable and best fitting of anything I’ve used before. I don’t like the way Apple Airpods fit or feel and I don’t dig my Soundcore Liberty Pro earbuds fit or feel either. But these Beats are just right and their Apple provenance means the work automatically with my iphone. ipad, apple TV and Macbook Pro. You’d never know they were refurbished except for the 50% off the list price you save.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Out of all my Bluetooth devices these are the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent deal of the day price. Have a pair of air pods so I wanted to try beats to compare. I like the beats. They feel more secure on my ears. Like the volume adjustment and the small switch to change operations. Battery life is also better than air pods. Easy pairing with my other Apple devices. No problem using Siri. One small complaint is about storage case. It’s huge. I’ll be looking to purchase more if I can get them at the reduced price. Color is not an issue. Refurbished condition is good. Missing instructions. Would recommend at reduced price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great In ear headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out and getting that noise cancelling effect to block out unwanted outside noise. Having a volume rocker on both sides is a nice little feature. I do like that you can use one of them if you want and have the other charging in the case so you can have that one in one out type of listening experience. Another great feature is when they are taken out from ear and put down they turn off to conserve battery life, but you have to be aware because sometimes if you are watching a video and they turn off the phone volume will take over and if you are in a quiet place it bring unexpected attention.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great buy. Got them on a refurbished deal. Definitely good bass and sound quality. Works real well with any Iphone. I would recommend this for any Iphone users. I use Android and the phone pairs nicely but has some drop off connection once in a while. Overall satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    One of the best wireless options out.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple did a great job with the Powerbeats. The sound quality is very good. The fit for my ears fit very snug and wouldn’t come out as I run or work out. The earphones has 3 size ear tips for the perfect fit. The pairing option is so easy. The moment you open the Powerbeats Pro case an pairing screen shows up on your Apple device with a one button pairing and boom they are all setup. Then on other Apple devices you won’t have to pair it to them, the headphones are automatically paired to your other Apple devices by default. Just select it in the Bluetooth settings and your good to go. The Powerbeats Pro’s also pair with your smart tv as a speaker output option. The controls on the Powerbeat Pro’s are done very well for volume up and down, next song/pause options. Lastly, the case is a bit big for a normal pocket and has a lightning charging port on it. Overall, these are my go to Wireless Earphone set.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and provide a secure fit. The sound is amazing. The battery life is great. I have no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! They stay in my ears really well and connect easily. The sound is amazing and they stay charged for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice bass sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich bass sound and long battery life. Wireless beats let you move around comfortably without the rubberized tethered cord catching and pulling on your neck.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound and overall quality!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a new pair of wireless headphones with above average battery life and great sound. I also wanted them to be affordable. I was alerted to the sale on these by my niece and since I find BB refurbished products to be top notch, I ordered them. Not disappointed in general. The fit is good. The sound quality is excellent and the controls are really intuitive. The battery is way better than I expected. They also work well outside around noise which I love since I try to do daily walking and tend to take calls at that time too. The noise cancellation is really good. I love that I can also just use one of the earphones and get the same quality of sound. Some of the cons: The pairing was not as easy though. I found I had to repeat the pairing process various times and this may be due to the fact that I have Android and Windows products. Also, sometimes they unpair unexpectedly. That's more annoying since I usually get them paired back pretty quickly. Overall, these are great earphones for music, for pairing with your laptop or computer, and for talking with noise cancellation. The sound quality and amount of use per charging is above average too. The price was also great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Very good earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good true wireless earphones. I have used these for the outdoor run. The earhooks keeps it in place so that I don't have to constantly adjust the earphones. Very good sound and great bass effect. Very decent battery backup.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife to try because she’s had horrible luck with AirPods. We’ve tried a couple generations of standard and the newest AirPod pros. Nothing stays in her ears. She is BEYOND happy with these Beats. Constantly tells me how grateful she is for them. They stay in, they sound great, and it’s one less thing she has to worry about. 5 stars all day

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great when they work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for running, They don't fall out of your ears, they cancel the wind noise very good. I am very happy with them! The color (Moos) is awesome. Also, the buttons are ambidextrous, so you can wear them single if needed. Great battery life as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Wireless beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for working out. And I love them the battery life is pretty great. The sound is great. I’m glad I purchased these. I was getting tired of having the little wire behind my neck. I love how these just sit on your ears.

    I would recommend this to a friend