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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 4,486 reviews
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 30 days and already one earpiece does not work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life isn’t long. The part that go over your ear should be a little softer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gym headsets

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my go to headsets for workouts. Have different beats sets, but these work best when in the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My response

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great earphoneade by beats well at least one of the earphones he made was for talking on your phone connection to Bluetooth to use for music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear hook FTW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear hook is a life saver, just wish they came with ANC

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds. Work great and sound great. Can do any activity with no discomfort. Refurbished pair came practically brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them... My whole family owns a pair... I use them for work calls and they can hear me perfectly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dre Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it as a gift for someone. They love it. Utilizing it on a daily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Deal of the Day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! Holds a charge for what seems like forever. Charging case charges fast too! Great quality. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Deal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these in a good deal. Had a little bit of trouble pairing the headphones to my phone. After that had no trouble with them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hurts!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love the look and design. Other than that, they are not a good fit for me. The BeatsX were a much better fit for my ears but I kept losing them. After losing 3 pairs it got expensive so I got the Beats Solo 3. I really wanted these for the gym. Cons: volume goes high and low often; audio for phone calls were really bad, it was just static; placement of buttons makes it difficult to don unto the ears without fat fingering.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Left ear bud stopped working

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working perfectly for a few weeks. Now it doesnt connect. doesnt show battery status.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones. I wish they were a little more comfortable for sleeping, but that's not what they were designed for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overall good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good deal if you're looking for an affordable price on the Beats Pro. The reason that I’m giving 2 stars, at first, it was a good option, and I thought that quality wouldn’t be affected. It doesn’t have the same smoothness when pressing the bottom to answer or hanging up calls. I’m guessing it has to do with being a refurbished product, so even though it’s tested before selling, chances are it’s not as smooth as something that’s perfect out of the box. Then again, I got a good deal, so I wasn’t expecting perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about this purchase it was my first refurbished item. I love it!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is dope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave my gal this for a gift and she totally loves them hasn’t taken them off great purchase and would recommend these

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    You’re missing sound cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit great they do not fall off when I play Hanboll I was worrying about that but I was specked in more bass in better Better sound the name states beats definitely looking forward for the new models to come out to see if they have noise cancellation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Trying a refurbished pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good let’s see how good there going to be after 6 months

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats over the ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beats!! Very comfortable on the ears and the sound is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    You won’t regret it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior sound. Compared several brands before deciding on Beats. Better battery life than most other comparable products

    I would recommend this to a friend