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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4487 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 4,487 reviews
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is inconvenient to switch songs, but it is sufficient as a sports earphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    waste of money.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    left one stopped working after about 3 weeks. no recourse to send it back because it had been over 2 weeks. sound was fine before it stopped working but not really better than similar headphones a fraction of the price. will never get refurbished headphones from BestBuy again, and am totally done with Beats

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Beats don’t beat air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great but after a short time these were uncomfortable on my ears.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for Athletes

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides really good sound and stay in your ears, even through intense workouts and runs. Great for athletes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described. Will buy another pair. Great value

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    perfect for active people

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best work-out headphones on the market. Does not fall out like other earbuds. Sounds great and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Hi Powerbeats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Powerbeats pro that I buy because my son is been still from me very good quality and durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good. Definitely worth the money. Would purchase another pair for myself. These were for the wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price good product am gonna buy another one for a family member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working out!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best workout ear buds that you can buy! I would definitely buy them again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ratings would of been a 5 star but I hate the way they are more catered for the Apple phones as a pose to android phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves this type of style of headphones and the brand is amazing :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. They can be used individually which helps with having conversation with others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outdoorsman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great charge fast. I was hoping for a little more bass. But overall I would recommend these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some if the ear phones ive purchased. I wish i started with before my others

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Love the fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hard time getting the left side to stay connected and to charge properly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Uncomfortable headphones. Returning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave these 2 stars because music does sound great! But they're uncomfortable on my left ear & when I'm using them to make/receive calls my callers are barely able to hear me. I love my older pair of beats but I'm returning this pair & ordering something different. Bummed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to use each as a individual or together and be able to do all functions needs individually is amazing. Best purchase of headphones this far hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best totally wireless earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure about this one as I already own Bose headphones with active noise canceling. This one is a great complement to Bose as this one is ideal for exercising and when you don’t want to wear headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible headset and got them at a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset and perfect color. Charging case really helps when i need to charge the headset on the fly and traveling on a long flight. Cert Refurb item should include the 4th (main) eartip.

    I would recommend this to a friend