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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 4,480 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best set!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to like about this set of headphones! Always last long life and weariness!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for high performance earphones - holds charge for a very long time - comfortable fit and most importantly great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    This refurb was just as good as new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You already know the specs on these Powerbeats Pro so I won't get into the details. My review is specifically on the refurbished ones that I got on sale for 119. For this price it was too hard to pass up. Everything looked practically new. Cables were unused. Headphones paired and worked perfectly fine. Also get 1 full year of Apple support. I also have the Airpods Pro, and these sound ever so slightly better. It was difficult to distinguish the difference in sound quality. But the Powerbeats are more comfortable IMO. Can't beat the value for these.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When both earnuds are working, they’re awesome. But often, the left is off and the right is on, then I have to put both in the case, sometimes 2-3 times for the lefr to come back on, and it’s inconvenient

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to purchase another set of earphones after I got sick and tired of my Apple AirPods falling out of my ears all the time. I started looking and decided to give Beats Powerbeats Pro a try because they have the ear hook and I thought that this might solve the problem of falling out. It sure did! I’m so happy I bought these! They work perfectly and the sound is incredible. They are also extremely easy to pair to my computer, tv, ipad, and phone. I bought the refurbished kind because I had just spent a lot of money on the AirPods and didn’t want to spend a lot on new earphones at the moment. They came perfect, no cosmetic damage, everything working, case was perfect, extra ear pieces. I’m truly happy with these and suggest them for anybody that wants a quality product that doesn’t fall out of your ears every time you turn your head.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy , pretty comfy , good for traveling !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    great Wireless Earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this earphone for almost a month now and Using it both exercise and doing yard work. The sounds is great fits nicely and Comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchased. Fits my ear, the buds are comfortable. Good battery hold

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came looking like brand new. Came in original packaging with even the stickers in the box still. Only reason they don’t get 5 stars is they take some adjusting to fit comfortably but they sound good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Very good wireless selection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can listen to only if I want. I like how when placed in the charging case, they seem to be magnetized or something so they dont rattle around. I like the look. I'm more of an over the ear guy, the buds always seem to feel uncomfortable. My only complaint would be they don't seem to be that loud and the only reason I did not award 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Wireless earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds.. they sound amazing and feel comfortable on my ears. I definitely recommend them. These were packaged great and even though they are refurbished, they are like new.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for workouts/running

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been perfect. No issues. Great sound and battery lasts surprising long. Secure in the ear when running too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beast earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great EarPods even its refurbished it’s in great quality and performance

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headset with good sound quality. Connects easily and easy to set up. Bought a 2nd pair because my wife didn't like her headset. Be sure the case keeps it's charge when you purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    These things sound great and are super rugged...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things sound amazing. Despite some saying the call quality is not so good, I don't seem to have any trouble. Battery life is very long and they charge very quick. Updating firmware can be a little bit of a pain. As for the ruggedness, I accidentily left one of the buds in my pocket and it went on a ride through a full wash cycle. Thought for sure it wouldn't have made it, but I placed it back in the case, it charged and still works flawlessly. All in all, worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great ear buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the ears great and sound amazing! Would recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite Beats in ear buds by far. Fits great, excellent base response and clarity! Holds a charge for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and seamless connectivity with my iPhone. The clips helps keep them in place.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Sound good and stay put

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A own a variety of true wireless headphone and seems to use each for a different purpose. Seems I can’t find one that fits all. These sound good and definitely stay put while running and exercising. Can wear with a winter hat, which I found hard with the Bose. I would advise that you try each size ear piece for a while till you get the right fit.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the refurbished headset for my son, but tried them out first. Good sound, they hold well with movement, and fit comfortably in the ears. People said they can hear well during calls. My son loves them. I’m planning to buy another pair. If you have small ears, these stay in place pretty good.

    I would recommend this to a friend