Customer Ratings & Reviews

I bought these for work because I’m constantly on the move while in meetings so it’s super convenient to pop one in and just go about my day. I also use them to listen to music while shopping. Quality is amazing! And they are so easy to use. They’re also voice command enabled. Love them.

Used regularly at the gym. One headphone stopped working after three months. Can’t reset, it’s defective. Will be purchasing a different brand this is a loss -_-

easy connection to any bluetooth device. good battery life

These are worth the price even though it maybe refurbished.

Bought refurbished Powerbeats pro for $129 with tax. The main problem I saw was there is no on/off button. When I left the headsets out on my desk 100% charged next morning the battery came down to 20% each. My cheap $20 headsets has on/off button and they last 2 weeks without charging. The second issue is sound quality very mediocre The third issue is the headsets starts hurting after an hourlong use The fourth issue is during workout the headsets lost Bluetooth connection and if you don’t have charging case it cannot be paired. There is lots of room for improvements till then I will buy something else.

I purchased these used ear buds and when I went to try them out the volume controls were failed. I returned the item and purchased a new pair which I am very pleased with. You get what you pay for is the wisdom here.

Only one side chargers. Constant connectivity issues. Honestly, the wordt purchase i have ever made.

Great for the gym easy setup and use the sound is great

Great quality sound at a decent price.its a great buy.

The button on both doesn’t work, you can’t answer or hang up

Great sound takes awhile to get use to in your ears

Left side doesn't work and can't get ahold of support team about it

I bought refurbished. Still very expensive. Worked for about 30 days. Right side is dead. Left side doesn't hold charge for more than an hour. Should not have been sold. Tried to return. Return period for refurbished is really short. Never again.

The powerbeat pro headphones exceeded my expecations

How can you sell products that doesn’t work? Get your stuff together Best Buy northeast Philadelphia store. I will never come back

It was broken not working at all charged not connected

The earphones I received had someone else's earwax and ear hair. I could not believe it. I was ok with the scratches but EARWAX? Nope. Returned in store as soon as I received them. Giving the refurbished option 1 star for obvious reasons.

I am very disappointed with what I received today. I chose to order the refurbished product but will honestly never do so again Not only did the item arrive late but also was missing an entire wireless earphone. The one that I did receive was missing an ear piece. This is the second refurbished product that I have received that has been damaged and or missing pieces.

I was initially very happy with the purchase. Then my right headphone stopped working after a few months of light use. I thought that it was simply a charging issue, as you have to make sure that they properly connect in the case. Now I’ve tried every method I can find online to address the issue with no luck. I’m left with only one working headphone after less than 30 uses. If you buy them definitely get a protection plan. This problem is seemingly common given what comes up with a simple online search.

Waste of money. They sent me a defective piece. I didn’t use the product for 4 mints and then when I started using it noticed the right earphone is defective and reached out to customer service who are unable to do anything because it is outside return or warranty period of 90 days. Wasted $99.