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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 4,486 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Wireless earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds.. they sound amazing and feel comfortable on my ears. I definitely recommend them. These were packaged great and even though they are refurbished, they are like new.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great set of ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of wireless headphones, would like for them to pick up my voice better when not speaking loudly. No worries about them comming off while being active.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Little ears no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for people with Little ears. Battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Powerbeats Pro Geek Squad Refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly thought them being refurbished i would have issues with the headphones connecting to my iCloud account through my iPhone but i had no issues and they work great, no problems with sound or any visual damage so it worked out .i would be happy to purchase geek squad refurbished again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife as a birthday gift. My wife loves them and is very happy. She needed multi-use, Bluetooth, wireless earphones for work, exercising, traveling, and everyday phone calls. This product has met all her needs as they are comfortable, sweat-resistant, of great sound quality, and made by Apple/Beats. In turn, she enjoys the perks of an Apple product (e.g. AirPods), but with better specs, battery life, and overall use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Power Beats do not disappoint

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried the Apple ear pods and the Apple ear pod pros and neither compares the quality and functionality of the Power Beats. I have no use for noise cancelation because I live in the city. But I like that I can control the volume on the device and that the music will stop if I take one out of my ear. If you are new to the device it may take some getting used to the over-the-ear attachment, but it's well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Buy these now! Today not tomorrow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound and microphone amazing earbuds. One of the most impressive designs for a wireless pair of earbuds I have ever experienced. Used this for about 4-12 hours straight on and off with no battery left and after about 6-7 hours they hurt my ear a little bit. Still worth every experience I've had to use with them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Love em

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound so good. Easy to adjust to your ears. The battery lasts a good amount of time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid audio quality and not having to worry about falling off your ear is a good feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Beats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fit it was perfect, sound quality was great but the volume level was subpar. I also have the last model wireless beats and they are by far much louder, so I guess they lowered the volume for better ear safety! Go figure, if you want to save your hearing I recommend these Beats....

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Not a good as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I do live these headphones! The battery life and portability is amazing. However haven’t had the Powerbeats 3 I am not impressed with the sound quality or volume level. I would have expected improvements on the last Powerbeats. You can now charge the case with a lightning cable which is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Dr Dee Beats Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earphones I have purchased! I am totally impressed with battery life (7-8 hrs or more) I took them off after my shift. The range they projected away from my phone without interruption or fading out is top notch! Works perfectly with my iPhone 10. The clarity of sound is awesome. I purchased a refurbished pair which were like new. The price was good for my budget. I definitely recommend these for purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE EM!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them! They are so comfortable and sounds great! I couldn't tell mine were refurbished if I didn't know it. All my stuff looks practically brand new and my ear buds were brand new. Thank you, Best buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    the best I got

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always want to get one of those without knowing which brand is the best. I got this one and I don"t regret it. I get good sound, at leadt 6 hours without recharging, easy to set up. I like it and enjoy it . I don't give a 5 stars rating because I don't know the quality of all the brands out there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great fit and good battery life at a decent price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound. Functional design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are tired of your airbuds constantly slipping or falling out of your ear during your excersise then these Beats by Dre might be your solution. The design is comfortable to not notice and the sound is impressive. I highly suggest!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great fit.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels great, great sound. fit nicely . sometimes i cant tell they are in because how light they are.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, very comfortable to wear especially for those who are active , and really good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great for my work outs. Stay in the ear when running. Sound great. Long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 2 out of 5 stars

    Sony Sounds Better, Apple Fits Better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These would be nice if they lasted and if Apple supported their stuff. They didn’t and they don’t though so such is life when you live just past warranty. Sound wise they’re okay. The WF1000 XM3’s sound much better and have actual EQ and I’m eyeing the new XM4’s but these are serviceable sound, way better than EarPods. They also have way better fit and feel and way better battery. The case is huge but that’s for the ear hooks which are great. For what they are they’re good but they will give out and Apple will want to charge you 200 plus dollars for their hardware failure.

    No, I would not recommend this to a friend