Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 4,488 reviews
  • Rated 1 out of 5 stars

    Not working propery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item isn't work properly. After 40 days, this beats no longer working. I recommend to everyone, please do not buy Refurbished power beats, unless you want to lose your money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    charger case is old

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the charger case is wont closed tight and won't charge proffer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pro Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both ear pieces did not work correctly. Sound was not good & they did not hold a charge for long.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love PowerBeats

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose these over the AirPods pro. They are much more versatile overall and work great for phone calls just like the AirPods pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squeaky clean

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although they were refurbished they were packaged like new ..most importantly they looked like new they were clean!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. I just hate the box they sit in dies so quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought these could provide a great opportunity to wirelessly connect to my devices to provide an auditory experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covid-19 boyfriend Father’s Day Gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an early Father’s Day gift to a Covid-19 boyfriend. We don’t have kids together.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good sound

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got them on a daily deal. wished the sound were louder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay-put design, good for exercise. The large case isn’t a big deal - just throw it in the gym bag and go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look new for an used one

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value. No need to buy new when a repurposed one looks just as new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for workouts

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. I got this pair for a friend that keep losing his. I got a color that can’t be lost.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left earbud charging is unreliable

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud hardly ever charges when it should. Requires constant attention.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones looked great but unfortunately I couldn’t even use them because the Geek Squad member who worked on these Packed a micro usb cable in the box instead of a lightning cable. So I couldn’t even charge them. I went and returned them at the store for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok but rather would buy brand new

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low sound and not even a representation of beats. I thought the sound would be great but I was disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad connection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor connection people could not hear us lots of static

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple screwed beats brand up there Bluetooth is ve

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving it five stars because the products good brand Apple is absolutely terrible

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound, quality, and comfort has nothing on airpods. As soon as i put them in the ear the sound and comfort was not what I am used to with airpods. If you accidentally get hit in the ear with these in your ear it's very painful. Clunky.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A+

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Great for taking phone calls while working and going right back yo my music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy happy happy happy happy happy happy happy happy

    I would recommend this to a friend