Customer Ratings & Reviews

Love best buy. My refurbished items are always perfect

Work great and BB staff were so helpful in locating these!

Love it great for working with I use it everyday….

They work as expected. All good on this product :-)

Works great and good deal. Everything was there in the box. Would buy again if available

Good item I love it excellent product I’m happy with them

They work great and look great too. Price was on point

Love them, will repurchase if I need to. Great value.

When they’re charged they’re great headphones when active, but way too many times I’ll leave the headphones in their case on a charger overnight and the next morning one of the headphones will be at 0%.

Fast shipping and a excellent product I would definitely recommend

Hurts my ears to be honest I would and would not make much of an effort to recommend to anybody.

Nice but I expected a lot about beats earbuds. Used and black box had a little damage

Got them in and the right ear piece didn’t work had to return at first I was told they would send me a new pair and I could send the non working pair in waited on that for a lil bit the ask a store they said that order had been canceled and I’d have to do it throstorgh glad I checked was very good deal

Worked like new will definitely look into refurbished items more

I went into these thinking they were going to be the best earbuds I've ever owned especially for the price. But there is virtually no base at all in the sound is okay. I bought them for my trip to Vegas and I did use them on the airplane and during my trip. They're just your typical earbuds nothing special other than they are very expensive for what you get.

Work great. They paired perfect with my iPhone 12 Pro Max

I would give zero stars if possible. Product does not work. Won’t stay connected. Turns volume up without me doing anything. I did purchase refurbished but expected them to work. Will be returning.

Ear tips was not included with shipment. Called support and the first 3 representatives were unhelpful. 2 of them provided me with a Medicare number. Called again, asked for a manager and was transferred to another department. Asked to speak with a manager and was told no and transferred to another department. Asked to speak with a manager again and was never transferred. Rep. say’s ear tips aren’t included but website says they are supposed to be. GO IN PERSON FOR PURCHASES. NEVER ONLINE. All 7 reps spoke broken English and barely understood what I was saying. Issue wasn’t resolved.

Came like it was new and worked great. The sound range is very wide

Despite the abundance of positive reviews, these over-the-year buds are terrible, although they will fit right for most people. I originally bought in the Apple Store and promptly returned them there. Even the Apple rep commented on customers returning. IMHO, you would be better off buying one of the $20-$30 legal knockoffs on A#$#@oN. Stay away.