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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 4,486 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    you won’t regret it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the beat headphones i’ve ever owned. they’re comfortable, stay in your ears, and the sound is amazing. love love love these! they’re the best for hot yoga

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Loyal Beats consumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from the older version that was wireless but the buds were wired together, had to get used to not being able to take them out and just fall around my neck, (almost lost them a few times) I use them all day at work, battery life is great, as long as the case is charged, the buds charge fairly quickly, sound quality is good as usual

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Enjoying my beats by Dre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been enjoying my Beats by Dre. I love the fact that it goes around your ear and it doesn’t fall out. The quality of the sound is great I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Dre Product awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, sync right all your apple products with no problem, great sound, my battery last as long as my 8 hour shift at work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Better Sound the Powerbeats 3

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from my Powerbeats 3 but my biggest complaint is they don't both connect all the time. Often one of them will not connect but the other does.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    A great AirPods Pro alternative

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod Pro are a great pair of wireless headphones with ANC in a very small form factor. While they fit me better than the original AirPods, I still have problems keeping them in my ears. The Powerbeats Pro solve that problem with their ear hooks. They also sound great, but they do not have ANC. Luckily the in-ear design helps a lot with outside noise reduction.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Connect easily to your iPhone. Great fit and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality and ability to stay on while working out is worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Get these before its too late.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement pair that reminded of the lovely sound quality of these Beats. I was skeptical of getting a refurbished unit, but was informed that they have the same warranty as new. I like how they fit on my ear and stay in place during movement.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Beats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, great fit, excellent battery life!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nonw

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and great sound. Seems to hold a charge for long use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing! love the case and especially that battery can last very long time without charging all day. Best purchase ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound quality and comfortability!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Quickly loses power, connection + user confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite my expansive patience, days of tedious troubleshooting and Apple-fandom, I must say, this product SUCKS! The earbuds sound fine, when they connect with my iPhone… and that’s the issue… Though the earbuds connect, said connection is very awkward, inefficient and unreliable. First, the Bluetooth connection is awkwardly initiated with the earbuds in the case. Once connected, the earbuds are controlled/adjusted in some instances via a weird/awful, proprietary app… and in other instances, the earbuds act/respond like any other Bluetooth headphones… consistently inconsistent and VERY confusing. Finally, and most importantly, these earbuds would regularly (often within minutes of pairing with my iPhone) disconnect, randomly + rapidly deplete their “full” charge, for no apparent reason, over the past six-weeks, I’ve only been able to experience a consistent connection, without issues, interruptions or low-power-warnings, for <15-mins. Perhaps I received a bad pair…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend and he loves them! He wears them to work and to the gym and loves how convenient and stable they are. The battery life is great and so is the quality of sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earphones, I do like them ‘cause they never fall down, I use in work so is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Powerbeats/Best buy is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family has always bought and owned Powerbeats. The best part about it, we buy from best buys open box. They always have great deals, and never fails!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best beats!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these beats! I use them for work and the noise cancellation is perfect since I work in a loud area. 100% recommend if you don’t like the headphones, and great for the gym too!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    They stay where you want them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So as far as sound quality they are good. For use when running or other activities they are great for staying in place. I got these refurbished and so I’d say they were worth the money. Would I buy them at full price probably not.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Up until I had been an airpod user but these are way better. Definitely will be purchasing a pair for my wife.

    I would recommend this to a friend