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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 4,480 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Refurb Powerbeats

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was initially hesitant to purchase a refurbished pair of headphones, but am very happy with the purchase. These wireless head phone work great, excellent clarity and battery charge life. Would definitely consider other refurbished products from the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Headphones Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent base response with battery life to get you through much of the day. When the batteries do deplete, it's nothing that five minutes in the charger can't fix.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    good earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound, fit comfortably in ears. great when I'm running. I'm happy with these so far.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way they stay in your ear. Perfect for running and any activity. Sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Left earpod wouldn't charge, kept dying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they worked, they sounded pretty good. The part that goes over the ear was too big for me, but that's not the end of the world. My complaint is that the left earpod wouldn't hold a charge, even after an entire night of sitting in the case, and died within a few minutes of turning it on. That happened 3 times before I decided to return them. I assume it's an issue with the refurbishment, not necessarily with the earpods themselves, but I'm not a earpodologist.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for $129 on deals of the day and I'm glad I invested in them. Super easy to use. They pair automatically once taken out the case and placed on ears. The sound is great and so far super comfortable for every workout I've used them on including cycling.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good batteries

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and really comfortable no heavy and clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones. Fits nice on the ears. This is my second refurbished ear buds and both sets did not come with the medium sized earbud inserts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I have three pairs would recommend getting there sound quality is great and battery life is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wireless beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my wireless beats. Sound is great and you can wear both or just one. When you have both in it prevents the outside sound from interfering with what you are listening to. They are very comfortable and keep a good charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great for Running & Working Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about these - they are easy to charge [and hold it] and also stay on when I am running or working out. I also love all of the features they come with. Also, it comes with various sized ear pieces to best fit your eat - which is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Who cares that they're refurbished ; )

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality earbuds! They fit perfectly! The sound quality is amazing! They're sweat proof! You can work out and they won't budge!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say I am truly surprised by this new beats I own the first wireless pair and the beats studio beats as well. These new beats are amazing they truly sound like I am listening to my beats studio. the bass in these are amazing. I totally recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones arrives like new! Good sound quality, connectivity, packaging, and cleanliness all around. Solid product at a great deal. Thank you, Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! Comfy and don’t fall out and hold a charge for a while!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Apple Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation needs to hold a longer charge

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    earbuds sound great. they came in the factory box. The earbuds were clean. I have had zero issues, well worth the 120$. The earbuds stay on great, even while doing mountain biking.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Would definitely buy again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The sound is excellent. The over-the-ear design keeps these in place without worry. I tend to forget I am wearing them. I use these when working remotely to answer calls so there are days I have them on for 8 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these they do not fall out of my ear at all. Sound is just perfect loudness

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No more wire!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far my favorite earbuds! No wires to worry about. I can work out in them and they don’t fall out, receive text or phone calls but no issues. I would recommend these.

    I would recommend this to a friend