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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 4,486 reviews
  • Rated 5 out of 5 stars

    Workhorse Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would never guess these were refurbished, use them daily at work.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for runners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run 4-8 miles daily and I’ve always had a problem with headphones falling out or shorting out. No longer. These headphones were a perfect fit and the sound quality is amazing. My only regret is not having purchased them sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These refurb PowerBeats Pro are amazing - very comfortable and stay in your ears. The sound is comparable to my wired Beats. Price made this purchase a bargain!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really serve their purpose. Don’t have to worry about them falling off your ear. Sound quality is what you expect form Beats.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    GREAT EARBUDS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds!! Great BestBuy price!! Never worry about them falling out!! Great quality sound!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Another great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! I love the sound. I love the color. They stay in my ear when I run. What’s even better is the cost since I bought them refurbished. They arrived as if I bought brand new ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best in ear wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are water proof, they won’t fall out of your ear while working out, and have amazing sounds quality. Better than AirPods and any other ones out there, and I’ve tried many. Perfect for sports, running, work, or movies.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these again for my husband for xmas.our puppy ate the first pair he had.he will be happy

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Better than most

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A better fit than most wireless earbuds. These don't feel too big or like they're going to fall out. The sound quality is also good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrive as stated and they connected to my iPhone with easy. The sound on the left was a little low and sometimes I have to use both to get that crispy sound. They answer great for phone calls and the sound is really good during the phone call. I will purchase them again but next time in a different color.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad certified is the way to go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Geek Squad certified version (i.e. open/returned) for almost 1/2 of the regular price and love them. Very light, pairs perfectly with all of my iOS devices. Great sound, although they aren't really sound isolating...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Stay on and play on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these - I move around a lot. I had other types that fit in the ear but kept falling out if I bent down or twisted. These stay on, even on a run. Good battery life and features.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, long lasting, good sound. I swear and move alot when I train. I love the way these headphone work when training. Bought them used. So love that they actually work

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Power beats pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Headphones came in pretty fast & sound new. My best buy credit card came in handy to get them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    great for sports and meetings.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this for about a year. Love it. stays put on my ears. only gripe is if you dont use it for a long time, it doesnt connect. i would have to leave it in the charging case for it to come back to life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Left earpod wouldn't charge, kept dying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they worked, they sounded pretty good. The part that goes over the ear was too big for me, but that's not the end of the world. My complaint is that the left earpod wouldn't hold a charge, even after an entire night of sitting in the case, and died within a few minutes of turning it on. That happened 3 times before I decided to return them. I assume it's an issue with the refurbishment, not necessarily with the earpods themselves, but I'm not a earpodologist.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first saw the 4 1/2 stars on this earbuds I said okay let me try them out , so I did and I notice what people had said on their post , there is no Bass , you'll have to have a song with high base in order to hear it, but other then that they are okay and they have a good clear sound which I like and because of that I am keeping them ..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great battery life and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t decide between this and the new AirPods. The battery life did it for me. Sound quality is awesome and mic works great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great volume and quality product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for any sport. They are easy to hear inside or outdoors. Great volume and great fit also. It pairs easily with any apple device. It lasts over 9 hours. It is not as good for phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Ok quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They headphones have a great fit around the ears, but the volume is lower than expected for in ear. Work great in reality quiet settings. Street noise can be a problem when running.

    No, I would not recommend this to a friend