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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 4,486 reviews
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great purchase!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing because the battery is the best and they are very soft

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best workout earbuds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these ear buds. I've had 3 different types of earbuds and these or the best by far. Most of the time I forget that I'm wearing them,they are that comfortably. Sound quality is awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason why it doesn’t have five stars is because sometimes there is a connection issue where one earbud isn’t working properly but I’m able to fix it after. Other than that it works great. Got it about a year or two ago.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is awesome. Sound quality is better than other brand out there.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for workouts!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for working out! You never have to worry about them falling out and the sound quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerbeats pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I have many Bose and 2 sets of Shures. These are my first set of wireless. The sound is incredible. This is from a person that wears dual expensive hearing aides!!! Totally recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Product is so great I have purchased 3 pairs!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and the battery duration is phenomenal!!! I would highly recommend these to everyone. I have purchased 3 pairs. 1 pair for me and 2 more pair for family members and we all absolutely love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome with caveats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these things. The ONLY negative is the erratic charging issue that Apple refuses to acknowledge. The charging port is magnetic and should align the contacts to charge the buds. I'm not sure what the problem is but the charging happens sometimes, sometimes it doesn't. Real pain when you go to use them and one bud is dead. Make sure you see BOTH buds on your iPhone as charging before you leave them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing! I love running with them in - they never fall out. I was worried about them being refurbished but they came just like new.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replaced the Powerbeats Wireless 3 I'd used for years. The sounds is fantastic, and I love not having a wire between the two buds. I prefer these over my Airpods and I don't have to worry about them falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    They’re ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how I’m able to have these in my ear without them falling out while I’m working. They are ok but I will say this, they do make the inside of my ears itch a little it just may be a little reaction to my ears but overall I like them and it works for me. The sound could be a little better but I am working in a commercial truck and it just may be the truck is loud

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, great compatibility with my iPhone, love that Siri gives me updates and messages asap. Great sound and good phone calls. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sounds. I enjoy my music quality and noise blocking while I'm talking on the phone. Also the fit is comfortable too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Middle of the road

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound but ear fatigue sets in more quickly than I thought it would. I cannot wear them a long time, usually about 20-30 minutes before my ears get irritated. The quality is there though!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    my favorite powerbeats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these airpods... I can wear them wherever i go. Ver comfortable use and they dont fall off my ear..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Dr. Dre must be deaf.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity was good, comfortable enough and very secure, although the over the ear pieces can interfere with hat and sunglasses. Had no issues with battery life. Did not like the sound quality at all, very cold and mechanical, music lacked life and drums sounded like cardboard and cymbal decay sounded like a cheap electronic kit, some stuff sounded ok, but I'd say ~60% of the music I put it just did not sound right. I also occasionally experienced some weird volume unevenness (like a few seconds every hour), not sure if that was possibly due to some poor fit or something else, it was not noticeable when I was intentionally wiggling my head or the earphones to test.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These things are incredible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, the time I've been using them I think the quality is very good and I like that they are activated when you put them in your ear or deactivate when you take them off

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats Air phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are so much better than the AirPods. They stay in place on your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    None Better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave them 4 stars because they not as loud as my Powerbeats 3. However, they are just as powerful. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished? They work like new!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though they are refurbished they work just like new, have not had any issues with the. The connectivity & sound quality is amazing!

    I would recommend this to a friend