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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 4,486 reviews
  • Rated 5 out of 5 stars

    Better than Apple AirPods.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really really high-quality. I really like the feature that it cancels out the noise outside so you could hear your music and the quality is really good for the music too. I also like that the headphone is pretty cheap for what you get and I think that it’s a really good headphone and definitely recommend getting it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Much improved design and better fitting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third pair of Powerbeats and they have yet to let me down. These pros sound better than the previous versions and fit very well during workouts or movement.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I Simply Love these Beats!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like these Beats, this is my second pair. My first pair worked so well that when I lost one, I ordered these. You do have to work with them a little to get over your ears but once on the sound is good!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Powerbeats pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing battery life, great fit. Make sure to place properly in the casa or won’t charge

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are perfect for athletes. Don't have to worry about it falling out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! No issues! Great sound. No issues connecting or setting up

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go to the gym a lot and needed something to replace my wired earphones. Bought these and they fit really snug and sound amazing. I was stuck between these and the airpods but I'm glad I stuck with these.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, excellent feel around the ear. Wish I could have purchase Geek Squad with this purchase, but i'm sure I won't have any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Love these buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a significant upgrade, mine looked felt new, just missing one set of the sized bud covers to fit ( still three included) these are great for commute, exercise, so glad I bought and good savings over new...

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headphones. So comfy and the sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Refurb but appear new

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished and you could have fooled me. They have held up well and so much comfortable than the Apple airpods. One note: trade-in value is pretty low.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the wired version of these when they first came out. I have had many different true wireless headphones over the years. I usually have the same issue regardless of the manufacturer or style, they fall out of my ears. I decided to give these a try and was amazed at how well they fit using the right tips. The music is great on these and they withstand whatever type of workouts I throw at them. These will be my number one go to earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Headphones Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent base response with battery life to get you through much of the day. When the batteries do deplete, it's nothing that five minutes in the charger can't fix.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable fit, frequent updates. Wish the case could charge tirelessly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Beats earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well in my ear comes with different size ear hole assortment rubber tips. Battery life is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome quality!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds, use them for work and the sound quality is great. Highly durable too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good. I purchased the earphones because most earbuds will not stay in my ears. The behind the ear holders really help although I found them to be a little hard to get on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have amazing sound and are easy to use. They are also comfortable and I don’t feel like they’ll fall out with the help fo the over ear piece!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good for WFH & Great for Exercising

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing a refurbished item on BB. I didn't have the highest expectations, but they looked brand new and I was surprised that they were refurbished. Purchased for mainly WFH purpose to have the flexibility to walk around. They have pretty good range distance from the computer, but my coworkers did notice a slight sound quality difference on their side. Great for exercising; they don't fall out like other headphones. I would honestly give them a 4.5 out of 5, but that wasn't an option. Great deal for the money at the end of day.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I use them, they sound great. I have a small ear canal and they fit great. The sound is very clear. They work well with my Samsung phone.

    I would recommend this to a friend