Everything for Back to School — and then someShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4494 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 4,494 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats Wireless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I use them, they sound great. I have a small ear canal and they fit great. The sound is very clear. They work well with my Samsung phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headphones. So comfy and the sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great workout buds!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ve got that Beats bass that sacrifices the other ranges. But I can take calls with them easily even with high wind/traffic , so these are my go-to pair for bike rides. Getting used to wrapping them around my ears and putting them back in the case has been a slight learning curve, but eventually I figured it out. Sound quality isn’t nearly as good as the AirPod Pros for the same price, but for workouts, you can’t beat these if you have an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good for WFH & Great for Exercising

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing a refurbished item on BB. I didn't have the highest expectations, but they looked brand new and I was surprised that they were refurbished. Purchased for mainly WFH purpose to have the flexibility to walk around. They have pretty good range distance from the computer, but my coworkers did notice a slight sound quality difference on their side. Great for exercising; they don't fall out like other headphones. I would honestly give them a 4.5 out of 5, but that wasn't an option. Great deal for the money at the end of day.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good for the price I paid

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when you doing something and don’t want them to fall out and the sound is good

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason why it doesn’t have five stars is because sometimes there is a connection issue where one earbud isn’t working properly but I’m able to fix it after. Other than that it works great. Got it about a year or two ago.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats give a better bang!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with these. They’re not perfect, but provide high quality audio and an excellent fit. It’s important to try a different earpiece for the best fit and better audio. By changing the earpiece I got 100% stronger bass. Note I get a nice full spectrum with crisp highs and thump bass. Love the volume controls too. I’d give it a 4.8 out of 5. Pick up a set, you won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Powerbeats pro true colors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, powerbeats pro wireless earphones had a tight fit. After an hour or so it will start to feel very uncomfortable on the ear. Sound was not as loud as I thought it would be, but had great sound. Sound was not foggy or did not sound very far away. I did enjoy the battery life which lasted a full day of playback (case fully charged and earphones).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are good quality, the wrap around part is a little irritating to the ear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good sound secure fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and much more secure in my ear then the standard airpods. Pricey but deals can be found

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy , pretty comfy , good for traveling !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome quality!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds, use them for work and the sound quality is great. Highly durable too

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable fit, frequent updates. Wish the case could charge tirelessly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Middle of the road

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound but ear fatigue sets in more quickly than I thought it would. I cannot wear them a long time, usually about 20-30 minutes before my ears get irritated. The quality is there though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were nice, I had them for a few years but unfortunately I ended up losing them, what I like the most is the wrap around the ear, they don’t fall off or slide around, good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Beats Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with wireless convenience - good for sports where AirPods just dont feel as secure

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones for sports

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. The feel secure in my ears while running. I was between these and air pods and I am very happy with my purchase. Great sound quality and they feel secure on my ears.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Solid purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were like new other than still having the previous owners name in the Bluetooth title.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Left earpod wouldn't charge, kept dying

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they worked, they sounded pretty good. The part that goes over the ear was too big for me, but that's not the end of the world. My complaint is that the left earpod wouldn't hold a charge, even after an entire night of sitting in the case, and died within a few minutes of turning it on. That happened 3 times before I decided to return them. I assume it's an issue with the refurbishment, not necessarily with the earpods themselves, but I'm not a earpodologist.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earphones!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for working out or just watching videos on my phone! Sound quality is great and I like the different sized ear buds to help personalize the fit.

    I would recommend this to a friend
Sponsored