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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,486 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Only one size ear pieces. Bit difficult to insert

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound stay inplace while i workout which is why i bought them. Slightly difficult to insert but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    The best true wireless earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing. Great fit and touch controls on the actual bugs is great. Only ask for Apple would be to enable find my iphone on these earbuds, they are more expensive than AirPods which do support this.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    I loved the color of these but refurb is a NO

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Geek Squad Certified Refurbished Beats Powerbeats Pro Totally Wireless Earphones in Lava Red. While I absolutely love the vibrant color and the over-ear comfort, I am disappointed with the battery life. Unfortunately, the battery started dying just over a year after purchase, which is quite frustrating. Overall, the look and feel are great, but the longevity of the battery leaves much to be desired.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    They do not fall out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a replacement set! Love these. Fit great and when running or exercising or just mowing the lawn— THEY SO NOT FALL OUT of my ears!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love my power beats!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another pair that I bought three years ago, there the best and love that the stay hoked to my ear, I gave an iPhone and chose the power beats instead of the smaller ones, I bought another pair to have an extra when I travel . The sound is incredible and the Bluetooth capacity is for any tv and my iPad and Apple computer as well. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sound great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great. The around the ear feature holds them firm while running!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good for the price I paid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when you doing something and don’t want them to fall out and the sound is good

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Work great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! Dont fall out like my others did. Great sound. No problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent product but no documentation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished Dr. Dre Powerbeats Pro is well designed. The sounds are rich and full from any of my phones. The operation is intuitive and simple, except for complicated operations. If I want to use one earpiece and that earpiece's microphone and select options for the phone, I need documentation. The website assumes you already understand the operations. If it has documentation I would have been very pleased with the packageing presentation.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats give a better bang!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with these. They’re not perfect, but provide high quality audio and an excellent fit. It’s important to try a different earpiece for the best fit and better audio. By changing the earpiece I got 100% stronger bass. Note I get a nice full spectrum with crisp highs and thump bass. Love the volume controls too. I’d give it a 4.8 out of 5. Pick up a set, you won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Just loved these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is awesome and very good battery life. Minimum 9Hrs of listening time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great workout buds!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ve got that Beats bass that sacrifices the other ranges. But I can take calls with them easily even with high wind/traffic , so these are my go-to pair for bike rides. Getting used to wrapping them around my ears and putting them back in the case has been a slight learning curve, but eventually I figured it out. Sound quality isn’t nearly as good as the AirPod Pros for the same price, but for workouts, you can’t beat these if you have an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and bass. Great for running and daily active

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds feel great and the sound is great also. Im satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Powerbeats pro true colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, powerbeats pro wireless earphones had a tight fit. After an hour or so it will start to feel very uncomfortable on the ear. Sound was not as loud as I thought it would be, but had great sound. Sound was not foggy or did not sound very far away. I did enjoy the battery life which lasted a full day of playback (case fully charged and earphones).

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound the quality and the fit amazing, and there no flaws whatsoever

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely perfect. they stay in my ear no matter what basically and the sound quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Power Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these to listen to music while I work. The sound is perfect and they never fall out of my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good sound secure fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and much more secure in my ear then the standard airpods. Pricey but deals can be found

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a better buy than I hoped: quality sound and a perfect fit.

    I would recommend this to a friend