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Customer reviews

Rating 4.3 out of 5 stars with 4480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 4,480 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can't go wrong.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two of these, hand down best headphones I've ever had. I had the moss green ones and the white ones. Some unbelievable crisp and detailed sound on theses guys. Beats headphones have elevated the standards excellent. They could be louder at times but not much of a difference. Best range of any Bluetooth headphones I've ever seen. Buttons are accurate and convenient. Calls are seamless with perfect audio.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior sound quality, style and comfort. Perfect fit for runners.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Power Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these to listen to music while I work. The sound is perfect and they never fall out of my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Finally a good fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing numerous different varieties of wireless earbuds for my wife…this is the first time she has been happy! Previous tries always resulted in a poor fit and ultimately she would stop using them. This stay put in her ears and she uses them constantly when exercising and working outdoors.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good for the price I paid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when you doing something and don’t want them to fall out and the sound is good

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats give a better bang!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with these. They’re not perfect, but provide high quality audio and an excellent fit. It’s important to try a different earpiece for the best fit and better audio. By changing the earpiece I got 100% stronger bass. Note I get a nice full spectrum with crisp highs and thump bass. Love the volume controls too. I’d give it a 4.8 out of 5. Pick up a set, you won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Only one size ear pieces. Bit difficult to insert

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound stay inplace while i workout which is why i bought them. Slightly difficult to insert but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! Loved they way it fits around the ear and doesn’t fall. No doubts about the sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    The best true wireless earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing. Great fit and touch controls on the actual bugs is great. Only ask for Apple would be to enable find my iphone on these earbuds, they are more expensive than AirPods which do support this.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfectly fit and sound really awesome. love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    I love this ear phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are great. The ear phones are tight on the ear, good sound. Overall good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Gym Set

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound wont fall off on those good cardio workouts. N can answer phone on them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent product but no documentation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished Dr. Dre Powerbeats Pro is well designed. The sounds are rich and full from any of my phones. The operation is intuitive and simple, except for complicated operations. If I want to use one earpiece and that earpiece's microphone and select options for the phone, I need documentation. The website assumes you already understand the operations. If it has documentation I would have been very pleased with the packageing presentation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    To the Beats!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the this pair of beats Sounds, bass and the quality is Perfection

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great workout buds!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ve got that Beats bass that sacrifices the other ranges. But I can take calls with them easily even with high wind/traffic , so these are my go-to pair for bike rides. Getting used to wrapping them around my ears and putting them back in the case has been a slight learning curve, but eventually I figured it out. Sound quality isn’t nearly as good as the AirPod Pros for the same price, but for workouts, you can’t beat these if you have an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Dre Beats are awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Use them for the gym. Good sound quality and battery life. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Powerbeats pro true colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, powerbeats pro wireless earphones had a tight fit. After an hour or so it will start to feel very uncomfortable on the ear. Sound was not as loud as I thought it would be, but had great sound. Sound was not foggy or did not sound very far away. I did enjoy the battery life which lasted a full day of playback (case fully charged and earphones).

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great wireless ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best choice for workouts , comfortable, secure ear hook , great sound

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for working out or just watching videos on my phone! Sound quality is great and I like the different sized ear buds to help personalize the fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the best..for my ears.i cannot wear earbuds in my ear so the beats are perfect

    I would recommend this to a friend