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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 4,486 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, quality product. the sound is defined and pleasant to the ears

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality. Was a bit awkward to place on both ears but overall they’re comfortable once you fit them on your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love it. Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and the bass is amazing. Using it for hiit and usual gym workouts and basketball. Never falls out. Would really recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the beats they work really good and the connection is really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earpgones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love these beats headphones. Must have headphones for real. The bass is everything

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Just have trouble to changing them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound for Music and Calls, Like new Refurbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the gamble when the price of these refurbished powerbeats pro headphones fell down below $100. I have an iphone and always wanted either these or ipod pros. I had theh powerbeats like this that were wired previously but lost them last year. I am happy to report that these not only sound amazing with music, but they are remarkable for phone calls. I would say just as good as powerbeats pro. If you have an iphone these connect flawlessly in and out of ear just as ipods do. This is an apple product after all. Glad there are different tips to fit your ear. I did have issue with one size tip pinching in my ear when wearing winter hat over ears and therefore closing off the soundwaves... but solved with different tip. Sound for music is great. Great bass but not overpowering for mids and highs. Works great with just one or two in ear... so again great for phone calls. I love how quickly and flawlessly it connects to phone. Pauses music when you take off ear, and restarts when put back in. Good stuff from Powerbeats Pro. Even as refurbished, just as new.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for anyone. Fit is comfortable. Battery life is awesome. Ability to read text as received- PRICELESS!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Super ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds. They fit great and the sound is supper.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Comfortable, great fit and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great For Intense Physical Activity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls are awesome. Sound is awesome. The ear hooks keep them in place for any workout or while working around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are it! I was over AirPods, earbuds, and corded earphones. These go over the ear (no falling out), the volume is adjustable, AND the sound is always clear. This is my 3rd pair (I like having a choice of colors) and these never disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woohoo!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds, and awesome delivery experience! These were a great price and even though they're refurbished, you would never know!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My Power Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Refurbs were clean and just like new. Nice sound and very comfortable in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are simply great Earphones. Sound great and they stay in and don't fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Refurbished beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these because i did not want to pay full price and to my surprise they worked just as good as brand new. Only issue i did have was first time connecting to phone. I had to use my boyfriends case in order to connect mine. If I did not have his case I would of had to return. now that they are pair they work perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing aound and fit/seal. Only draw back is if u dont like the the thungs that hook around ur ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, great deal on them and great sound and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome bet so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and battery life better than I expected easy to connect to phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Powerbeats Pro are decent headphones. Pros: I like that they are totally wireless. They can be used independently which is great for my work where I wear only one just about all the time. I like that they link up when you put them in your ears and disconnect when you take them out. Battery life is good. I like putting them in their case and having full battery when I need it. Cons: they are not all that loud. Could use more volume definitely. They have weird times when whatever your listening to skips around a lot. The outside of the case is awful. Super slick and not easy to open. I've dropped it more than I should because its so slick and it marks easily. Cant wait for the Powerbeat Pro 2's.

    I would recommend this to a friend