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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 4,486 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Smart buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchasing of these refurbished Power Beats Pro. For the price I don’t think I could be happier. I had some AirPods Pro, but couldn’t deal with the for me short battery life. I do miss the noise canceling, but the battery life for my use is much more important. Sound and function are good to.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these earbuds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, love beats earbuds! Sounds great and great for the gym, or talking on the phone with someone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    beats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great earphones my wife loves them comfortable sound great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part about these earphones is that they are truly wireless. My solo 3 and beats3 are way better. Prime example if I was listening to , then I went out of bluetooth range once I returned close to my phone the earphones would both automatically connected to my device. With the pro you have manually..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend 10/10. Save Yourself A Dollar.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking into buying these for work as I wash cars for a dealership. The refurbished ones came basically brand new, and saved me $100 from buying brand new ones. Would recommend to everybody on a budget. They came like brand new and I’ve had 0 problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best ear pieces every

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are the best ear pieces I have purchased. The sound quality is great and the stay on my ear when I walk or run.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they still continue to am aze me. good battery life and sound quality. don't get the buds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Fit and function great but poor sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l purchased these to workout with and run. Loved the way they fit right away but the sound quality is bad. Spend a bunch of time trying different things including the size of the rubber ear caps. Don't understand all the positive reviews unless the people rating don't have other headphones to compare to. These are beats! Expected lower range but at least excellent bass. My Bose sound sport broke and l liked everything about them except they would not stay in during hard running. (these would stay in) but the Bose sound quality vs these is not even close. My 2 daughters have the Apple AirPods so l compared to those as well. Again the sound difference is major. Returning these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They have amazing sound quality and the battery life is great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Comfortable ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable good quality ear buds they do not fall out of your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound and Fit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and fit very comfortable and getting them at the refurbished price point makes it even better!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic powerbeats pro earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. fantastic wireless earphones. Enjoying everything about the powerbeats pro earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats have great sound and fit comfortably in your ears. Had the previous version and these are an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Great acquisition!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality earphones, fantastic investment with refurbished. They came like new! I strongly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound was good but not excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good but not excellent. Lack of base response. Ialso have iPad pros and they blow doors on these headphones. But these are great for working outside or doing sports activities, where as iPad pros might fly out of your ear. =D

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Best ones yet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable and charge last for a long time. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Earbuds out there

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound excellent connection fit very well inside my ears easy to use highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones worked fine. I bought them refurbished, opened and installed. Previous owner’s name and setting were still there. I had to factory reset them 2-3 times before they appeared to operate normally. I returned them to Geek Squad. Everything was ok, but to be on the safe side I returned them for a new pair + Apple Care. Other than that: Best Earphones so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This was a good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound and the whole wireless set up. Were easy to pair with ipod. I would recommend the wireless Beats

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Hesitant at first

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this was a no brainer. Received item in the original box with the new earbuds. Have been using for a good three days so far the battery holds its charge as noted by the manufacture. The only drawback is I’m unable to turn off the headsets like I used to with the previous three generations

    I would recommend this to a friend