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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 4,486 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crispy sound , will purchase over and over again !!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Like ‘em!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and stay in my ears, even when working out intensely..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall nice for the cost. Satisfied with the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Stays in ears.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds! They have a great sound and fit very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great For Working Out

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, easy to use, enough water proofing for working out. The only issue with these earbuds is that after an extended period of use (longer than an hour) they can get uncomfortable and I need a break. Microphones are not great for phone calls, but they’ll do in a pinch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low Sound Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR: Buy Skull Candy, save money & get better quality. I took a chance on a refurbished pair for the first time and now I wish that I hadn't done that, because now I don't know if they're poor quality because they are refurbished or because that's how they're made. Volume is very low and sounds poor. My older Skull Candy buds had much better sound. I was looking for buds with the ear wrap on them and didn't see very many options. I tried a cheap pair on Amazon and the sound was amazing! For $30 I thought I struck gold. But then they wouldn't charge after only a few weeks. Got them replaced and the 2nd pair burned out too so I gave up. I primarily use these on the elliptical so I'm not going to bother to replace them. If I used them mainly for music or something I would definitely not be keeping them. I downloaded an equalizer app and it helps a little but not a lot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It gave me earache

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Powerbeats have a good sound but, couldn’t hold them in my ears for more than 5 minutes. My right ear kept swollen up and it gave me earache in both ears. There was all of a sudden a hard sound coming out for a a few seconds. I took them back to the store and bought me a different brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Finally the one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds I have ever had. And believe me I have them all . Love they last longer and give a warning. And they can use either one.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sound Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is Great. Stay in Your ear. When talking on the phone. Phone is loud and Clear. Its Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super amazing sound with an extreme base quality. This is your gym headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Headphones are amusingly light weight. Sometimes I forget I’m wearing them love this product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Missing set of eartips

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was advertised to come with all accessories, unfortunately the smallest set of eartips was missing. This was unfortunate for me as the larger tips hurt my ears. Otherwise, I really like the headphones. I love how you can use one or both earphones at a time. Battery life is pretty good.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Power Beats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had a pair but lost one of the earpieces. Purchased these refurbished pair as a replacement and she is satisfied. She sometimes have minor connection issues that are easily resolved by switching the Bluetooth on/off on her iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Nice one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good. Nice fit. And last longer in battery

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Pro Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud sound… love that it stays in my ear while I’m working out with no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the battery easy to set up and very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and long lasting battery I love that it’s cordless I definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beat pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Very useful and sturdy. Very clear and crisp sound with noise reduction. I recommend highly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great good quality sound is pretty good battery good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love wearing these to workout! They stay on. Charge lasts a really long time as well

    I would recommend this to a friend