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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4486 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 4,486 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weight and the sound are great and really happy with the color red

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great good sound and comfortable fit. I would buy these again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great feel and super comfortable definitely the best earphones so far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    beats wireless buds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these for my dad & he loves them.. sound quality is amazing and stays on his ears when he sleeps. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones for working out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit comfortable. They don't slip off during running. Sounds quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. They’re powerful and the sound is amazing. Only downside is they sometimes don’t connect as fast as other times and this could be because I bought them refurbished. Over all great pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as open box but they weren’t even opened. Definitely a great deal. Have had no issues with them.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Dont get refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given five stars except I went ahead and bought refurbished and the right ear does not get good sound quality and often cuts out, aside from that I absolutely love them they're perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    beats pro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, no issues. easy to set up, good battery life, great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth the price for these refurbished beats. Work perfect working out as the main thing I bought them for.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for working out!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the powerbeats 3 and they would fall out of my ears when working out. There was no way to change the fit. The powerbeats pro do not fall out and are able to be easily adjusted to custom fit in my ears. I love them. And I bought the certified refurbished ones which I was slightly nervous about, but they were brand new in the original case and everything. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Last about 7 hours. Very clear sound. Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great workout earphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great fit, love the case. Workout doing crossfit and they stay in place.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Excellent wireless earphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Battery is excellent. Easy to use and very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound! This is my second pair of these ear buds. I also have the black ones. The only difference that I noticed is my black set that I purchased bran new will work solo each ear piece, while the other is in the box. This orange set won't. Not sure if it's because they're refurbished, but the left ear piece will not operate in a standard alot atmosphere.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Workout headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these head phones. Comfortable. Great sound. Would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound and bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Pairs very easily with iOS and Android. Great for office and gym use

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for an active user. Theses ear buds hug your ears

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t fall off as easy as the beats pro 3, and the battery last a long time a big plus

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent buy! Great upgrade from the 3s.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent- bought them to replace my Powerbeats3. Sound clarity is much better, and eliminated the low-end distortion of the 3s. Much more comfortable, and fit more reliably in the ear with less need to readjust- haven’t fallen out yet. Each earpiece can function independently, and each has a multipurpose button (the “middle” button on the old volume fob- pause/go/Siri...whatever), and each earpiece alse has a volume control which can control both sides, if both are in use. I often just use one for conference calls when teleworking. Microphone seems to work quite well, with no complaints on phone calls, facetime, or teleconferences. The chrging box is awfully big, and a bit tricky at first, but very useful. Also a bit pricey- I bought the Geek Squad refurb’d, and have been very happy with the quality.

    I would recommend this to a friend